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Samsung model #rfg 297aars refridgerator trouble shooting. Touch pad inop for ice & water

Touch pad on ice & water dispenser does not change when buttons pushed. Lights up but does not do change from water to ice. Does dispense water and does make ice. Door switch seems to work, water does not dispense with door open. any suggestions? thank you

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Rotu

Douglas Henry

  • 175 Answers

SOURCE: No water or ice through door

sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!

Posted on Dec 17, 2006

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Anonymous

  • 237 Answers

SOURCE: Ice machine works great, but will not dispense

I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

Posted on Feb 02, 2007

Anonymous

  • 27 Answers

SOURCE: Jenn Air Side by Side Refridgerator

You could have a layer of solid ice at the bottom of your icetray which is binding everything up. Remove ice tray and any ice from the bottom. Reinstall and be careful of the connection on the back of the ice tray, you may have to turn it a little to get it to mesh correctly. refill and try. Good luck.

Posted on Feb 24, 2008

Anonymous

  • 1 Answer

SOURCE: ice/water dispenser control panel

@ Scootertramp

You tell us about this board or that board but never tell us where to located or get at these boards. Would you please clarify that?

My ice and water started dispensing sporadically, though the lights were working fine. After I removed the kick board at the bottom, cleaned out the little connector and put it back together, nothing on the door works. All else works fine.

Posted on Sep 08, 2008

Anonymous

SOURCE: JENN-AIRE MODEL JCD2389GEW = WATER/ICE

defros heater

Posted on Oct 18, 2008

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I am having the same problem. Water pad just click when pushed and ice works fine. Just wondering if you found out what the problem was and resolved it.

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The water stopped coming out of the water dispenser and the ice maker will not make and drop ice. The line from the house to the fridge is not clogged, the lines to the icemaker do not appear clogged.


Sounds like someone accidentally locked you out. If you see a RED light lit above the touch pad.

To Lock Out Press the LOCK Touch Pad for 3-5 seconds. A Red light will appear above

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Press the LOCK Touch Pad for 3-5 seconds until the Red light above the

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Other possibilities:

Household water line valve is not open. -open valve

Freezer door is not closed-Close door tight


Ice & water filter cartridge is clogged-replace filter
Front filter not fully installed, if equipped-Push filter until you hear a CLICK. filter should be FLUSH with cabinet
Here is a link to the user manual.

http://manuals.frigidaire.com/prodinfo_pdf/Anderson/241572801en.pdf


Hope this helps

Thanks

Please rate FIXYA

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