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Iliso iron will not retract - Irons

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When cords won't retract, it's usually because they were pulled out too far, ie: past the red line on the cord.
Retractable cords have a limit to how far they can be pulled out in order for the spring to be able to "rewind" them back.
On products with retractable cords, they have a red line near the base of the cord to warn you to stop.

Posted on Sep 14, 2019

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Posted on Jan 02, 2017

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first, i'll apologize for not posting pictures with this, but i didn't have a camera handy when i "fixed" it. i'll do my best to explain the sitch.

i also have a sunbeam 4124 whose retractor was jammed...the cord would not release more than two feet or so, nor would it retract. i was able to disassemble it, but broke some internal retaining clips meant to hold the retractor housing to the iron. WARNING!! do not attempt this if you do not want to void your warranty. i can only assume that the manufacturer did not want you to disassemble the cord return housing and as such, hid the retaining clips where it would be impossible to disengage them. i got lucky and only broke one set of the retaining clips....if you carry on, you stand a chance of breaking both sets, which will not allow you to reattach the retractor housing to your iron securely. best thing to do is call sunbeam and have them send you a new iron, but if you're bent on fixing it yourself, here's how i did it (you'll need one medium philips head screwdriver):

1) remove the rubber feet from the bottom of the iron. this will expose two screw holes (the third foot under the retractor button has no screw; this is the side where the reaining clips are buried).
2) remove the two screws
3) WARNING! this is where you have a good chance of breaking your iron. pull the base of the iron really hard, rocking it from side to side. there are two sets of retaining clips recessed in the housing of the iron. the button will come with the base of the iron, the entire cord retraction assembly is self-contained. you can carefully use a screwdriver to pry the two halves apart. also, be careful not to pull too hard as the electrical connections between the iron and the retractor assembly has only about 2 inches of slack, though the connections are just wire-nut'd together and could be reassembled in a pinch.
4) after the retractor housing is separated from the iron, remove the housing cap by unscrewing the four screws.
5) carefully separate the two halves of the housing; the spring may be loose inside and could snap out at you.

here's where my iron was broken....the coil spring is contained by a plastic tray that had snapped, probably due to somebody pulling the cord out too hard. a section of the tray had jammed itself into the inside of the housing, immobilizing the winding mechanism. my only recourse was to completely remove the spring and permanently extend the cord all the way (not one of the features i bought the iron for anyway, so what the heck). PLEASE be careful unwinding the spring if you have to do it....wouldn't want anybody poking out an eye inadvertantly.

6) reassemble the retractor housing by screwing the cap back on with the four screws
7) if you're lucky enough to keep one set of retainer clips, snap the base of the iron back on and reattach the two screws located under the feet.
8) rubber pads back in and voila!

hope this helps!

Jun 12, 2007 | Sunbeam 4214 Iron

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