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How to defrost kitchenaid refrigerator

Kitchenaid French door refrigerator w10815169A does not appear to be defrosting. Is there a way to force defrosting? It freezes ice in the freezer but the back cooling fins are a solid block of ice and no cooling air can reach the refrigerator.

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With an ice build up this much, the auto defrost wont have any chance of working so you will have to do a manual defrost.

Just turn off the power and wait a few hours for the thing to fully defrost. You can help things along by using a hair dryer, but avoid sharp objects and scrapers as you may damage something.

You will have to store the things from the refrigerator in someone else's fridge or in foam boxes while you do this to avoid damage to the food.

When you open the fridge door in the future to get things in or out, try to not leave it open for more than a few seconds at a time as this will help avoid it doing this again. Each time you open the door, you let moist warm air go inside and this contributes to the ice build up.

Posted on Sep 14, 2019


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6ya staff

  • 2 Answers


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Posted on Jan 02, 2017


Pierre Laplante

  • 2042 Answers

SOURCE: freezer doesn't defrost

in the freezer there and evaporator and there and element look like a glass pipe that what make the ice melt it probably broken remove the inner panel of the freezer lock for broken glass thats our problem cheers

Posted on Jan 14, 2008


  • 71 Answers

SOURCE: KitchenAid fridge model #EE4412201, freezer is NOT

try a new defrost timer. or new kit defros timer defrost terminator and heater. tfound the timer rotate, open the freezer. if you hear a noise like ICE BREAKING. your onli problem is the timer. really important after repair your fridge. allow at least 24 hr for defost the whole evap. REALLY IMPORTANT

Posted on Apr 01, 2010


D. Floyd Kolb

  • 43501 Answers

SOURCE: Kitchenaid side by side refrigerator coils keep


Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold

Posted on Jul 07, 2011


Jason Kennidy

  • 1344 Answers

SOURCE: 15 month old Kitchenaid french door refrigerator - water pooling and freezing on the bottom of tthe freezer. Seems like the grids on back wall may be the culprit, as after ice is removed they seem to

more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.
Note that on your machine you should pull the machine away from the wall so you can get behind it and remove the lower panel. Locate the drain tube that runs from the freezer, usually a black or white tube, and at the end verify it there is a rubber piece that looks like a duck bill of you will. If it is there, grab said piece and remove it from the drain line. This is the cause of the water not draining out of the freezer

If you need further help, I’m available over the phone at

Posted on Jun 20, 2012


Paul Nielson

  • 92 Answers

SOURCE: refrigerator won't cool

seal on door must be letting moisture into compartment, need new door seal

Posted on Aug 21, 2012

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