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Posted by Anonymous on


6 Suggested Answers


6ya staff

  • 2 Answers


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Posted on Jan 02, 2017



  • 1 Answer

SOURCE: dear support,

i got some advice free...... warranty

Posted on Apr 13, 2008



  • 30 Answers

SOURCE: Ink Cartridges

If is an original brand? Some generic cartridges or refill ones gave that problem.

Posted on Aug 19, 2008


  • 81 Answers

SOURCE: My printer prints in the wrong color!

Check to see if the correct colour is in the correct place in the printer. You may have the Cyan and Magenta mixed up

Posted on Aug 22, 2009


  • 58 Answers


You can find instructions on the link above

Posted on Jun 19, 2010

Eric Sandbo

  • 159 Answers

SOURCE: My mfc-3220c printer only prints

If ink has dried and clogged the printing nozzles, it might not be savable, but we can try.

Press the INK button and tell it you're changing ink, then open the cover. With the printhead carrier in the middle of the machine, unplug the power. With the power off, you can slide the carrier by hand. Move it left to give you room to clean the cleaning mechanism on the right. It's dark black in there, but with a flashlight you can see the rubber seals that get pressed up against the printhead to keep it from drying. Clean those seals and the rubber blade that wipes across the heads. Use a cotton swab (Q-tip) that's sopping wet with plain water. It's important that you don't leave any cotton fibers behind. Those can allow air to get past the seal, drying out the nozzles again.

Leave those rubber parts wet as you close the machine up and power it on again. Use the INK button to run the machine through 3 or 4 cleaning cycles. It's going to blast through a fair amount of ink, but might save the machine. Try a test print.

The water on the rubber wiper may have caused some ink to mix into the wrong nozzles, causing the colors to come out wrong. More cleaning cycles and use will clear that up.

If one or more colors still don't print at all, you probably have a bad printhead, and replacing that would cost more than a replacement machine. If you're missing just a few nozzles now, it might clear up with more cleaning cycles. Sorry about all that ink going to waste.

If you're desperate enough, you can try cleaning the printhead manually. Again, use the INK button to move the head to the center of the machine, then unplug power. Remove all 4 ink cartridges.

On each side of the carrier, you'll see a long, black, wire spring that holds the printhead into the carrier. Push the bottom end of each spring down and back to unhook it, then lift it outward and up, so it points at you. You can move the carrier side-to-side by hand to make access easier while you do this. Now the printhead (the box assembly you mount the inks into) lifts out of the carrier.

Being careful to get as little ink on you as possible, flip it upside-down, and you'll see the brass plate with the hundreds of microscopic holes that the ink squirts through. Try cleaning that with more sopping-wet swabs. A little glycerin (from a drug store) in the water may help. Keep your fingers off the nozzles, for the sake of your cleanliness and the nozzles. Keep fingers off the electronic contacts on the back of the printhead. Be VERY GENTLE cleaning the print nozzles. They're so tiny that even a q-tip can damage them.

When putting the printhead back in, rock it into place, then press it firmly toward the back while clipping the springs back into place. Put the inks back in and run more cleaning cycles.

Good luck.

Don't get carried away trying to clean the inside of the plastic covers in your machine. Everything in there is covered with a mist of dried ink droplets. Since they were almost dry when they landed against the plastic, they're not too noticeable, but as soon as you get them wet, they spread in a dark, black stain. You can spend hours and go through a dozen rags trying to get it all clean again, and as you get more an more ink on your hands, you spread it to the outside and everything around you.

If you get ink stains on your hands, it's not a big deal. The ink is water-based, and while it may soak in too deep to wash off with soap and water on the first try, it will be gone in about a day.

Posted on Dec 04, 2010

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