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My phone won't let me download JPay app - Cell Phones

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If you're using an android phone, you can download it on

Posted on Nov 08, 2019


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6ya staff

  • 2 Answers


Hi there,
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Posted on Jan 02, 2017


JonSnell Electronic

  • 30708 Answers

SOURCE: is there a jpay app that I can use with Windows 8.1?

Have a look on Microsofts web site.

Posted on Nov 15, 2015


JonSnell Electronic

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SOURCE: Why can't I download the jpay app on my android phone

Try here;

Posted on Aug 18, 2018

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1 Answer

How do I send my jp5 player back to unlock? I am now at home and need access to my player

Hello, Gary -

From JPay (a provider of the JP5 and other prison commissary items to correctional center inmates in the USA):

. . . send it to the following address:
ATTN: Media Department
12034 Miramar Pkwy
Miramar, FL 33025
Please make sure to include your name, previous ID #, a phone number to contact you with the status of the JP5 and a mailing address to return the unlocked JP5. Once the JP5 is unlocked, you can then connect it to a computer to upload your media downloads as well as add new media to the device. Please let us know if you have any questions.
(End quote)

This is the link to the JPay Contact Us web page:

Best wishes.

Oct 09, 2018 | home Audio Players & Recorders

1 Answer

I am trying to unlock a jpay jp4 mini from home. can you assist me or direct me to a site that can show me how to do this

Hello, Sean -

The JPay JP4 players (versions of MP4 players) are designed to work only within the confines of a prison or correctional center.

For the former inmate who is now released who wishes to transfer his or her music or other audio purchased through JPay, I believe there is a method to go about that. A month or so ago a similar question was asked on and I found an answer for the questioner.

However, I am having trouble finding that question and my answer.

Therefore, I suggest you contact JPay directly, talk (via a phone call) to a Customer Service Representative, and ask for the steps to follow to transfer (port) the JP4 audio purchased while incarcerated to a device (MP4 player or other device) which can be used "on the outside."

This is the link to the JPay Contact Us web page where you will find the phone number:

Best wishes.

Sep 16, 2018 | Cell Phones

1 Answer

Help need tablet to be comparable for Jpay mobile

Hello, Jamie -

For you to make your tablet compatible with Jpay mobile, it looks like you will need to have the Jpay App installed on your tablet.

You can choose the right app to download and install here:

In case you require instructions on using Jpay, you can find them here:

Best wishes.

Feb 15, 2018 | Tablets & eReaders

1 Answer

I would like to send my Daughter money though jpay she is at the mount vista correction In Pueblo her number is 143022 Name is Larrina S. Ruiz

Go online to - Send money online with your credit or debit card.JPay Mobile - Send money anytime, anywhere by downloading the free app. CallJPay customer service at 1-800-574-5729 - Speak with a live agent, 24/7. Cash with MoneyGram - At nationwide locations including CVS and Walmart.

Apr 04, 2017 | The Computers & Internet

1 Answer

Why do I have problems every time I want to go to my JPay acct?

fixya doesnt have access to your or other company's accounts need to direct request with jpay customer service

Oct 20, 2016 | Cell Phones

1 Answer

I take a pic on my phone i attach it to my email on jpay and it says file to big. If i put the pic on facebook then i can get and put in email. How do i do this there has to be an easy answer

The website has a file size limit, which is exceeded by the photo image your phone creates. When you load it to facebook, the file size limit may be larger. Load a photo editing app to your phone, and then you can reduce the size of the image before uploading.

Mar 08, 2015 | Cell Phones

2 Answers

App won t open why won,t my setting apt open

If only one app does not open but all the other do then it's something specific with that app. How about deleting it and redownloading it?

May 19, 2014 | Cell Phones

1 Answer

Apps won't download

It's probably because you phone isn't the new version so you should update your phone

Jan 03, 2013 | LG Thrill 4G

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