Question about Brother Office Equipment & Supplies
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Posted on Jan 02, 2017
You probably need to take it in for service. Thread guide pulse motor (TG-PM) is jammed with thread. There is a new shield that that can install to keep this from happening again.
You can gently try to move it with the machine on and see if that works, it is the little shuttle that goes up and down on the front of the machine, it is probably stuck where you can see it.
Posted on Jan 31, 2009
The problem is in the scanner motor.To cancel the trouble status follows these steps:
STEP1 .Press MENU *,2,8,6,4
STEP2.The machine beeps for approx. one second and displays “MAINTENANCE" on the
LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which
the machine is ready to accept entry from the keys.
STEP3.Now you are inside the simulation Press 01 to reset the trouble status.
STEP4.To exit the simulation press 99
• Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine
exit from the maintenance mode, restoring it to the standby state.
• Pressing the Stop button after entering only one digit restores the machine to the initial
stage of the maintenance mode.
I hope that this will cancel the error but if not canceled you should call the authorized serviceman to fix your machine.
Posted on Mar 01, 2009
SOURCE: The error message reads:
Turn the printer off.
Turn your computer off.
Check the "data" cable at both ends (printer & computer).
Turn the computer on, and let it fully load Windows.
Turn the printer on.
Try to access the printer.
Posted on Nov 25, 2009
SOURCE: Machine error 77
Hello there, in a situation like this the best thing for you to do is to call Brother customer service at 800-284-4329 and explain the problem.
Posted on Jul 17, 2010
For the error code "7a" to be fixed permanently, you need to ensure that the main PCB is fine and is working in good condition.
If the error code is caused due to malfunctioning of the main motor, then you need to check the whole setup by connecting it with another motor.
In this case, make sure that there is no mechanical load present on the main board.
While fixing this error code, you will notice that the motor runs slowly initially and then picks up the speed later.
Posted on Sep 22, 2010
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