Question about Canon Office Equipment & Supplies
Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.
Posted on Jun 26, 2007
SOURCE: Default Tray
Did you set the default tray in the "Printer Properties" in Control Panel? Or, if you did, do you get any paper tray related error messages? It's possible that there is some sensor flag that's malfunctioning. Usually, however, it's just a setting in the printer driver.
Posted on Oct 26, 2008
This will work.
If you remove the paper tray you'll notice a black arm hanging down in the middle of the printer...this should be up inside (the cause is too much paper being put in the tray then when the user tries to remove the tray it hooks this and causes it to be in the way of the paper when it rises).
Disconnect the power and remove the toner/drum. Turn the printer upside down and remove the rollers from the purple plastic arm (shove the arm ahead to make this easier). Once you have this disconnected and removed you'll be able to see where the black plastic arm should go. You can push it back up in the printer without too much fuss. Replace the rollers where they go and put everything back together. Voila!
This has happened twice in the past year and both times this has fixed the issue right away. Good luck! :)
Posted on Jun 23, 2009
Ensure that under the printer preferences the paper type you actually have is the type selected.
Go to printers under control panel, right click the printer :
Select Printer properties. Look under preferences or settings for paper size settings
Also look when you are printing from your program wether under "page setup" you have the correct paper type selected.
Posted on Oct 11, 2010
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