Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Ice maker not producing ice. Tried everything in the Troubleshooting section of Users Manual. Replaced water filter. The front water dispenser is working.

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  • Expert
  • 108 Answers

Is there ice in the tray of the icemaker? Usually the icemaker will "**** out" after water has filled the tray, so if there is ice in it, that has been there for a couple weeks, then your ice maker is broken, or possibly has come unplugged. Check the icemaker plug first to make sure it is completely tight, and that the "full ice bin" detector bar isn't stuck.

Posted on Sep 20, 2009

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The most likely thing would be a bad water valve.try to reset the ice maker and watch to see if the tray fills up the fill tube could also be blocked with frozen water.the last thing is simply a bad ice maker.

Posted on Sep 19, 2009

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6ya6ya

6ya staff

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Posted on Jan 02, 2017

Anonymous

  • 1 Answer

SOURCE: KitchenAid Superba ice maker not dispensing ice

this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without

Posted on Mar 19, 2009

aasc

Mike Smith

  • 1606 Answers

SOURCE: KitchenAid Fridge, Ice maker not working - red light blinking

Replace the icemaker . The laser receiver (on right side ) is supposed to blink twice then pause then twice repeatedly .Normal. Also clean the coils under fridge .

Posted on Aug 02, 2009

woodchuck789

Charles T Nevin

  • 4070 Answers

SOURCE: Ice maker isw not producing any ice. Water filter

Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

Posted on Feb 04, 2011

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1 Answer

How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...


Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy

Mar 02, 2015 | Kenmore Refrigerators

1 Answer

WHY DOES ICE MAKER NOT HAVE WATER, BUT WATER DISPENSER HAS WATER?


Good Morning Friend, thank you for your post!

From what you have described it sounds like your ice maker is not making ice but your dispenser is dispensing water. If your ice maker has stopped producing ice completely, here are a few simple troubleshooting tips that may help you resolve your issue:

    1.It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
    2.Also make sure that the temperature is 8 degrees Fahrenheit or lower. If your freezer is too warm, the ice maker won't cycle properly.
    3.When was the last time the filter was changed? Most filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.
    4. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
    5.Also the water shut-off valve or water-inlet valve, or both, may need replacing if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, then more than likely it will need to be replaced.

    Hope this helps! - Z

Aug 29, 2014 | Frigidaire Refrigerators

1 Answer

Ice maker will not produce ice, no water flowing to dipenser.


Hi,
Sounds like the water filter is plugged up...
Here are some basic tips for ice maker troubleshooting2_bing.gif...

Ice Maker Problems and Ice Maker Troubleshooting
http://www.fixya.com/support/r3876071-ice_maker_problems_ice_maker

heatman101

Jul 11, 2010 | Whirlpool Refrigerators

1 Answer

Our ice maker stopped working. there is water


Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101


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May 29, 2010 | Maytag MFD2560HES Bottom Freezer French...

1 Answer

Refrigerator dispenses ice, but does not dispense water?


Unfortunately, the housing that the water filter fits into is also the housing for the solenoid controlled water valve, and that is the most likely failure item.

Mar 29, 2010 | Whirlpool GS6SHAXMQ Side by Side...

1 Answer

Replaced icemaker with new one but still not working


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs

Apr 01, 2009 | Kenmore 57029 Side by Side Refrigerator

1 Answer

I just changed the water filter and in my fridge and now my ice maker had no water flowing to it.


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Jan 06, 2009 | Refrigerators

1 Answer

Ice maker won't quit dispensing ice cubes don't have ice skates!


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repair

Dec 11, 2008 | Amana Refrigerators

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

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