Question about Hitachi DZ-HS300A DVD Camcorder

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Imagemixer3 I can record videos to the camcorder hard drive, but the Imagemixer3 give me problems when I go to transfer the video to the PC. The program recognizes the camcorder attached, but freezes when I try to download the video into the PC. Thereafter, the application will not recognize the camcorder connection. I have to reboot the PC to start the process all over again. Any ideas? Pete Margaritis

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  • Anonymous Dec 26, 2007

    I have the exact same problem with my camcorder.

  • dina409 Jan 09, 2008

    same issue here. i am trying to figure out if it has to do with the amount of videos on the camera... i am experiencing issues with 39 scenes but when i had less I was able to download. i can't figure out how to get the scenes off, very frustrating!

    The error says it does not recognize the format, then it can't recognize the camera connection

  • bunny1960 Apr 22, 2008


    I have the same problem of being able to import my videos into my computer but not being able to save them to the hard drive. Any help would be greatly appreciated.

  • rabear May 20, 2008

    Has anyone had a solution yet????? Imagemixer3 won't import my videos properly?? VERY FRUSTRATING!!!!

  • Terry Smith May 27, 2008

    Yes, I have the same issue when trying to import video files from my Panasonic SDR-H200 using ImageMixer 3.I get an error message which reads, "IMxBrowser.exe has encountered a problem and needs to close blah, blah, blah" The error signature shows, App Name: imbrowser.exe, App Ver:, Mod Name: imbrowser.exe, Mod Ver:, Offset: 0002f885.
    Apparently there could also be a conflict with other writing software installed on my PC, what could this be?

  • bwsongs Dec 01, 2008

    I have the Canon FS 10 camcorder, and am attempting to upload videos I've recorded for the first time. The camera came with the ImageMixer 3 SE (for SD) software, and also the Canon Digital Video "solution disk". My manual (to the Canon camcorder) said to use the Image Mixer software to upload the videos I've taken to my PC. I pulled up the manual to the software (the pdf file) and it showed to click the option "[B]Save Files to PC[/B]". However, that button is "grayed out" and cannot be accessed. My only available options are "Browsing & Authoring" and "Exit". So, I chose "Browsing & Authoring", tried every combination, and STILL cannot figure out HOW to get my videos OFF my camera onto my computer.

    I called the company where I bought the camera, they didn't know (why the software is not functioning properly). I can't find that support at Pixela's website. The only one I did find was only for ImageMixer 3 for MAC-- and I have a PC.

    Any help here?? Why "Save Files to PC" would be grayed out and unusable? Thanks in advance. Becky in Oklahoma

  • Anonymous Dec 29, 2008

    I had the same problem with a Vixia HF10 camcorder. My problem was that I was not opening the viewing screen when transferring files. I had it closed and it would not work. The camera must be plugged into the AC adapter, it must be on the movie viewing option, it must be turned on and the view screen must be opened BEFORE plugging in the USB cable. Once I did this I was allowed to import the movies.

    Now, however, every time I try and play a movie, Imagemixer 3SE freezes up. Any advice?

  • felixoider Jan 09, 2009

    I have the same problem with HF10

  • chidori909 Feb 03, 2009

    Ok so I have a Hitachi camcorder and I'm trying to upload files so that I can edit them in Image Mixer3. Its really frustrating because every time i press browse none of my videos show up, but when I access the files through my computer i can lay them. How do I get to edit my videos?



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Hi, Why "Save Files to PC" would be grayed out and unusable? I had this problem and after hours of searching a fix found I needed to connect the camcorder usb cable to the back of my computer, not the front ports.Hope this helps.

Posted on Jul 21, 2010


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Hi Hope you guys checked, there is an update for this imagemixer3 software on the panasonic site. Try to update with this patch may be your problems get resolved.

Raja Rapakia

Posted on Jun 27, 2008


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Yes people I had the same problems too. To fix it I upgrade my system memory and installed a new video card. Now it work fine

Posted on Jan 04, 2009

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