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My order I didn't get, was charged to my credit card on 8/4/09,

My order was charged to my credit card on 8/4/09, item number:200587268-3x#TR_P10A/4204 TURNIGY PLUSH 10 AMP 9GRAM SPEED, For $215.82 USD.
I never got my items but were charged for them.

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Need to report the problem to PayPal and they will freeze the money from the transaction and investigate it based on the facts you give them and assertain the facts from the seller and then give you a resolution. Sounds like they should recover your money or make the seller ship the product. I've had this happen a couple of times on PayPal and they're great to work with. It just takes a couple of days to resolve it as sometimes they can't contact the Seller immediately.

Posted on Oct 10, 2009

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I'm billing billed on my credit card for amanzon prime


If you see a charge on your credit card from Amazon Prime, the first question I have is did you order something from them? If you did, have you received it? If you didn't, there are a couple of things to do. First I would call Amazon Prime, here is the customer service contact page off their website.
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Good luck

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How do I cancel payment for a digital order I made by mistake. I have deleted the item from my account and do not wish to be charged for it.


contact the web site support for the web site you ordered from and inform them you wish to cancel the order give them the order number. May need a reversal of the charge on yoiur credit card.

Feb 24, 2015 | Computers & Internet

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I called my credit card company and cancelled this order because they wanted me to download the book. I can't download it and didn't realize that the book wasn't to be mailed. I am to call the...


I would call the credit card company again tomorrow and they should end up doing a charge back. any other course of action may not produce the results your looking for.
thank you,
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I have been charged TWICE for the same purchase!!!!!!! $161.99 BY bullhealp.com , and $169.99 by PAYPAL !!! I only ordered and only received the one item. PLEASE CREDIT MY CREDIT CARD AT ONCE. Phillip...


Never EVER put credit card information in an open post like this. You need to contact PayPal and the company you purchased the item from in order to get this resolved. As an additional safety precaution I would cancel the card you put in the post and ask that a new number be issued because as of now you are totally un-secure and anyone could be using your information.

Aug 11, 2011 | PayPal Accounts

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How do i take a seller of the i did not get my item i paid for?


Go to the site where you bought the item and complain.

Did you use Pay Pal? Talk to Pay Pal.

Did you use a credit card? Talk to your CC card issuer. Stop the payment.

Did you pay cash or a same as cash item? Check, money order, etc? Kiss your money good bye and learn the lesson and be thankful they didn't get you for more than they did.

Apr 30, 2011 | Watches

1 Answer

I have paid for a phone the money transfered but now the item isnt in my won list anymore why is this have i been ripped off if so what can i do to get my money back?


If you paid for your auction using paypal, then you can track the item in that account. Log into paypal, select recent transactions, find the phone and you can check the order on it. You can see when it ws paid for, when the seller said that they shipped the item, a tracking number for the delivery information and the method that it was sent. If it has been a long time since you paid for it and you still have not received it, then click on "open dispute" and report the seller to paypal. When you open a dispute, paypal contacts the seller and they either provide proof of delivery or they refund the money.

If you used a credit card to pay for the phone through the pay my auctions method on Ebay you will need to find the auction that you won in order to check delivery on it. The item should be in your closed, or completed items in my Ebay.

If you paid for the item on a credit card and you didnt go through paypal, and you cannot find the auction that you won in my ebay, then either wait until you get your credit card statement and turn it over on the back to fill out the dispute an item instructions. ALWAYS put disputes in writing when dealing with a credit card company or bank. If you dont want to wait to receive your statement to dispute the charge then call your credit card company and tell them that you want to dispute an item and have them take a claim for you. Tell them the reason is non receipt.

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I have not received a credit on my VISA for a coat returned in late October or early November...and would like to speak to a customer service rep... merchant order # 25483153 Borderfree Order #...


Have you tried calling the telephone number on the back of your credit card? The website may also have some telephone numbers to use as well.

On these types of disputes, I like to write a letter directly to the credit card company giving all of the information you listed above plus the steps you took to try contacting the company in order to resolve the matter. Usually suggesting that you might close your account is enough incentive for the credit card company to get moving on giving you the money owed.

Good luck.

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Okay, with regard to your concern, looks like you paid for the item and select to pay using Credit Card, but since the seller's Merchant credit card account is not integrated with eBay, you wasn't able to enter your credit card details and the card wasn't charged. In this case, you'll need to contact the seller first. You can actually request for their phone number so you can get an immediate response. You can ask the seller to process the credit card payment. You'll give yoour card details over the phone, make sure that the seller is a trusted eBayer, you can tell that by looking and reviewing his Feedback profile. Hope this helps!

Here are the steps on how to request for the seller's phone number:

1. Please click on the Advanced Search link on the top right hand side of the page.
2. Then on the left hand side of this page, under members, please click on 'Find Contact Information'.
3. In the Contact Info section on that page, type in your trading partners User ID and the item number.

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