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My GE profile side by side refrigerator's temperature is not staying where I put it. It keeps popping to 31 degrees when I set it for 37 degrees. My food is freezing !!

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Posted on Oct 20, 2009

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It may need to defrost. Shut it off for 4-5 hours to let any accumulated ice to defrost and see what happens.

There also is a control that directs more cooling to the refridgerator or the freezer compartment. It may need to be readjusted. It will take 24 hours to stabilize.

Posted on Oct 20, 2009

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