Question about Sony UP DR100 Thermal Photo Printer

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Prints have a thin white line across all the images printed. Everything else works and prints are ok outside of the thin white line running horizontal across the 5x7 prints.

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  • Thermal head — generates heat; prints on paper
  • Platen — a rubber roller that feeds paper
  • Spring — applies pressure to the thermal head, causing it to contact the thermo-sensitive paper
  • Controller boards — for controlling the mechanism
I think that you may need to replace your thermal head, A line means there is a place that the head can not head or it cannot recieve data
http://www.youtube.com/watch?v=LWs74J7EfjM
How to matinence it and clean the head

Posted on Oct 21, 2009

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Posted on Jan 02, 2017

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  2. Step 2 Check the printer manual. If the manufacturer has provided specific instructions, follow them.
  3. Step 3 Turn off the printer.
  4. Step 4 Dampen the cloth with water or cleaning fluid.
  5. Step 5 Wipe the outside of the printer, making sure that no fluid gets inside.
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  8. Step 2 Initiate cleaning through the printer software.
  9. Step 3 Open the printer software by double-clicking on a printer icon or opening a document and then selecting Print from the File menu.
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