Question about Maytag Neptune FAV6800AW Top Load Washer

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Model FAV6800AWW will not pump water out if clothes are in machine but if I take out clothes, the water pump comes on and the machine pumps out water and spins. Codes DC and UC come on when it it is time to pump out water and spin when clothes are in machine, but it won't pump out water or spin

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I’m an owner of the machine and know it quite well. If the One-Way roller clutches in the clutch pulley hub and the upper roller clutch assembly (if your series use’s it) can be cleaned up and re-lubed you can be back in service today. See this post Clutch Fix. My roller clutches failed at the 3.5yr mark Dec 08 causing dc/UC errors for any size load. I cleaned up and re-lubed and it worked fine. I replaced the clutch to try this clutch assembly back in Feb 08 25001169 to see if it would work it does and I recommend it to all owners for your and mine FAV6800AW and the LCD flavor of this machine the FAV9800AW. The clutch will work for all series of those machines. If you have basic mechanical skills and want to save money try to clean up the roller clutches and re-lube or replace for $60. If you call in a repair service I think you will be in the $300 range to repair. I have changed my nickname from dh1200s to FAV9800AWDIY I have many postings on the clutch subject at this site and Fixitnow.com where my Clutch Fix posting has been posted for these machines.

Good Luck and post back if you need help to DIY. …. Rich

Posted on Oct 25, 2009

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I removed the lower clutch with the bearings cleaned them and greased the bearings. With the front and top covers off, I put the machine in spin mode and all seemed to work great. So I closed everything back up, replugged the machine in and started a small load in quick wash.. YAHOO IT WORKED GREAT!!! I saved a ton of cash and no one was needed to come help. Yes, its tight quarters to work in so be prepared to put something down over the lower sheet metal it might cut your arms... Joe

Posted on Oct 29, 2009

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The DC & UC errors indicate that there is a a clutch malfunction. The machine shuts down and will do nothing while these errors exist and shows that the Tub Displacement Sensor is working as designed.

The Clutch Assembly malfunction is usually corrected by replacing the clutch assembly and there is no work around for this problem.

Call a repair man to do the work asap.

Posted on Oct 25, 2009

Testimonial: "Thanks...hope it's worth fixing...it's been a bit of a problem"

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Water leaking from my Maytag Neptune model FAV6800AWW Serial number 15646382GA Leaks during wash cycle imediately and during complete cycle. Enough water to saturate 2-3 towels and clothes come out...


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Are you going to try to DIY the fix?

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If the motor is running but there is no water coming through, it would suggest the pump impellor blades are compromised. It's quite posible that the shaft that drives the blades has snapped. Is it possible to open the pump housing and rotate the blades manually whilst watching the motor to see if it moves? If one moves without the other, then its a new pump I'm afraid. WARNING! Do NOT attempt to do this with the motor connected to the electricity supply.

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We have a maytag neptune TL. Usually when you hit start to run a load a little water comes out of the discharge hose. It is not doing that. It runs in the wash cycle for about 8 minutes the it pauses...


If the machine is a FAV6800A or FAV9800A google ""Sticky: Neptune TL Washer FAV6800AWW""" Post your problem at this Forum. You will find the FAVA9800A/FAV6800A Service Manual at that site.

If the machine is a FAV6800A or FAV9800A you can go into Service Mode and tes the Drain Pump. Then we can start to troubleshoot the issue if the above model is your machine type.

This site is not really geared up for DIY folks.

Jan 09, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a maytag fav6800aww and it doesnt want to drain the water and it makes a loud noise coming from the pump. i already replaced the pump and it still has the same symptoms. what should i do to fix this...


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

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If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

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Hi- Depending on the model the drain pump filter may be clogged; sometimes the drain pump impellers get damaged as well and do not pump out the water efficiently. If it seems to be coming up to full spin speed it is likely an issue with the pump. I'd run a Rinse cycle without any clothes in it and see if all the water drains out. The washer will not got up to full spin if it senses that there is too much water in the clothes (too heavy) to prevent damage to the machine. Probably best to get a Tech to come out an look at it. Good luck.

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Im my washing machine the problem , the water coming in


Check the drain line for kinks or obstructions. Check the pump. Remove the hoses from the pump and use a flashlight to look into the suction port. Look for anything clogging the pump (like the occasional stray sock) and check the pump impeller. Make sure there are no missing or broken blades on the impeller and that the impeller spins freely. If any blades are missing/broken or if you cannot get the impeller to spin freely, the pump is defective. Hopefully it's just a clogged pump, drain line, or jammed impeller. Sorry for your trouble and I hope this helped. Best wishes.

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Check for a blockage in the water pump. If it does not drain first it does not spin. Check for power to the drain pump motor.If no pump blockage check the lid switch for continuity. No continuity, replace the lid switch.

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Washing machine wont wash screen says test.


Its a draining problem.the drain pump is either got blocked so needs cleaning or the drain pump is faulty and needs replacement. --------------------------- If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

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  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

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The pump is probably obstructed by an object. Typicial it will be a coin. You will need to gain access to the pump, which should be located on the bottom front to the machine. Remove the hoses to the pump.(Important..have a bowl or pan to catch the water that will come out of the hoses)
Turn the machine on a cycle that will turn the pump on. This will let you know if the pump is working correctly. If something is in the pump,remove the pump and remove any obstructions. Then just reverse the process to reassemble your machine. If the pump is not working thaen you will need to replace it.

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