Question about Fellowes DM15C Shredder

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SHREDDER INDICATOR KEEPS COMING ON WHILE SHREDDING

SHREDDER BIN FULL INDICATOR KEEPS COMING ON WHILE SHREDDING AND BIN IS EMPTY

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Look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

Posted on Nov 11, 2009

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Posted on Jan 02, 2017

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Need owners manual for B&D paper shredder Model BD-10P. i have a jam


Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

Apr 07, 2011 | Black & Decker Garden

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

2 Answers

I can't get the door open do empty the shredding


You have probably got the bin so full it is stuck/jammed full of paper and you now can't remove it...this is a "consumer" model machine and to keep cost low they do not provide a "bag-full" light on the panel...you should regularly empty the bin so that the shredded paper does not totally jam the bin and in extreme cases then get caught back up into the cutting machanism and blow the pcb inside the machine...check your "users" instructions to remove the bin.

Aug 23, 2010 | Royal PX1000MX Shredder

1 Answer

How do you empty the drawer


You have probably got the bin so full it is stuck/jammed full of paper and you now can't remove it...this is a "consumer" model machine and to keep cost low they do not provide a "bag-full" light on the panel...you should regularly empty the bin so that the shredded paper does not totally jam the bin and in extreme cases then get caught back up into the cutting machanism and blow the pcb inside the machine...check your "users" instructions to remove the bin. Work the bin out a little at a time to get the paper out.

Aug 13, 2010 | Royal PX1000MX Shredder

2 Answers

The "bin full" indicator is always on.


you will have to clean or replace the bin full sensors

Mar 26, 2009 | Fellowes Office Equipment & Supplies

1 Answer

Fellowes S8-*5c


If this is actually an SB-15C I posted a solution elsewhere and will repeat it:
I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.

I have never had this level of technical support available on the first call. Kudos for Fellowes.

Feb 13, 2009 | Fellowes Powershred SB-85C Shredder

1 Answer

The "bin full" keeps on coming on


first off, fellowes has had problems with the bin full sensors that sometimes, can only be corrected by replacing them. however, there are two things to check. make sure it doesn't have a bunch of shredded paper hanging down from the cutters. that can trigger the bin light as the sensore are located under the head, but above basket. last, but not least, clean the sensors. they get paper dust on them after awhile causing same indication. if those two things don't fix it, it will have to have sensors replaced.

good luck,
razors

Jan 20, 2009 | Fellowes Manufacturing Powershred C-220...

4 Answers

Staples SPL-1506X Shredder Issue


I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Apr 25, 2008 | Office Depot Ativa DQ60M Shredder

1 Answer

Fellows Powershred c-120 c indicator lights


your bin full sensors are dirty or broken to clean access bottom side of shredder head and look for a set of screws on each end of the paper throat. There you will see two little bulbs (bin full sensors) these have more than likely gathered paper dust and need to be cleaned with a Q-tip dipped in a little Isopryl Alchohol. This should solve your problem. If you have any questions just call us at 1-800-945-4545. A Customer Service Representative will assist you.

Apr 22, 2008 | Fellowes Powershred 120C-2 Shredder

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