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How do i track my shipment? - PayPal Accounts

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You can only track shipping if you paid for an item to be sent by Recorded Delivery (UK Royal Mail) or used some other type of postal service where a signature is required on delivery. I suggest you ask at your Post Office or check out the website for whichever postal service you used.

The PAYPAL Seller Protection Poliicy requires proof of delivery (e.g. an online tracking number) if a buyer files a claim, chargeback, or reversal for either an unauthorised payment or if an item they bought has not been received.

Posted on Nov 11, 2009


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Posted on Jan 02, 2017


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1 Answer

My order 14089449 shipped but I don't have shipment notification

Sorry to say, but unfortunately you have mistakenly posted your personal information about an order on FIXYA, a site dedicated to do it yourself repairs.

Unpaid FIXYA users and volunteers attempt to answer questions. FIXYA does not ship or sell anything.

Check with your bank or credit card company to see who you paid for a shipment, and contact them for order status.


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1 Answer

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Contact your SELLER / SHIPPER. Do they have a TRACKING NUMBER for you or did they buy INSURANCE for your shipment? If they did buy insurance I am confident there WILL be some way to track your shipment!


Apr 15, 2018 | The Computers & Internet

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Sorry but we are not an order tracking service . check with the place you purchased them .

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I don't think that you can. You should contacgt Paypal direct tell them what you are looking for and get them to resolve it in your favour

Dec 11, 2014 | PayPal Computers & Internet

1 Answer

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If you know what shipping company this tracking number is with, go to that company's website. There should be something on that website for tracking shipments. Enter the tracking number to see the status of the shipment.

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1 Answer

I ordered a product that was supposed to arrive Oct. 12-19th and have not received it yet. I got the tracking # off my e-mail, but I dont knowhow to use it. Help!!!

In addition to the tracking number, does the email tell you which shipping company the seller used? Or better yet, a website? If there's a website listed, go to that site. Otherwise go to the shipper's website (try There should be an option to enter a tracking number to find out where the shipment is.

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1 Answer

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Do you know the name of the shipper (FedEX, UPS, USPS, etc)? If so, go to their website to track the shipment.

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1 Answer

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Assuming it was a legitimate email and not a phishing attempt, there should have been instructions included in the email. If not, please contact the shipper. FixYa has no access to another company's shipping information, even if you had bothered to name the company.

Jun 26, 2013 | Computers & Internet

1 Answer

How do I find out when my order will arrive?

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1 Answer

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