Question about Sony UP980 Thermal Printer

2 Answers

I actually have a up-990ad printer that I am having a problem with

I am looking for a user/tech manual for this priinter. Printer will work through the C-arm print button, but will not print using the print button. We know that the switch is good on the CB, any ideas?

Posted by on


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers


Posted on Jan 09, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert who has answered 20 questions.


    An expert that has over 10 points.

  • Contributor
  • 30 Answers

The front panel may disabled in the service mode.
I actually have a up-990ad printer that I am havin - spacer.gif Customer Service: ordering, order tracking, returns I actually have a up-990ad printer that I am havin - spacer.gifspacer.gif Email: I actually have a up-990ad printer that I am havin - spacer.gifmail: spacer.gif Phone: 800-538-7550, 9:00 a.m. - 7:00 p.m. ET, Monday - Friday.

Posted on Aug 08, 2014

  • Imaging Associates Inc.

    also call teh sony Medical Helpline 800-881-6817



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Received message "table mismatch" and priinter

There is nothing to do but try to reflash the printer firmware. If that is not successful then the cmx bd. must be replaced and reflash.

Nov 13, 2010 | Printronix P5000 Printer

1 Answer

Can't print both red lights brinking

Hold down the power to shut off. It is possible the Ink level has come down. Before you shut down Look in the properrties of the priinter in the PC for the ink level status. If low use the maintenance key to hold down in changing the INK cartridges.
If not remove the printer and uninstall the printer software, the install back and connect the printer to be detected and installed.
Now the priner must work correctly.

Aug 29, 2010 | Epson Stylus C66 Inkjet Printer

1 Answer

The printer do not print and there is a dialogue box that says "an ink cartridge is not properly installed

Please remove your printer from the PC and uninstall the printer software.Thereafter reinstall the software and connect the printer. The PC will now detect the printer and install the hardware. Now before thisis all done make sure that the priinter cartridge is in place coorectly if not reinstall the cartridge BEFORE the printer is plugged back to the PC.I hope it works now. Hope you try this out. Good day

Aug 14, 2010 | Canon PIXMA iP1200 Photo Printer

3 Answers


You may find a suitable manual here:

Also, the tech manual is here:

May 03, 2010 | OKI B6300 Laser Printer

1 Answer

Can't get the clean out door back on from the Kodak ESP3.

Try to download the manual of your printer so that you can see the actual position of that Rear Access Cover at the back of the printer. This is the site..
And look for your printer.. Bu the way its a PDF file...

Aug 13, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Need cd and user manual for canon Ir 2270 copier/printer

the cd is not needed goto canon and download driver for printing. as for manuals if you dont have them only an authorized tech can get the actual manuals do to canon putting them on the tech site. but you can find websites that will charge you and you can get a manual

Apr 03, 2009 | Canon Office Equipment & Supplies

1 Answer

Ricoh Aficio MP 2510 netwrok printer all jobs from users are Acce

the reason why the job(s) at the workstation say they are completed, and there is no job at the printer, is because the user code management has been turned ON.

if you turn user code management on, and do not setup users, with user codes, then jobs will continue to run like they are now. either turn OFF user code management, or setup users in the address book of the printer.

Mar 26, 2009 | Ricoh FT5832 Copier

3 Answers

Lexmark X4550

I have recently purchased the above printer and it did not come with any user documentation (installation via dowload from lexmark site). I therefore do not have a pin code to use the scanning devise. Is it a factory pin for all

Oct 05, 2008 | Lexmark X4550 InkJet Printer

1 Answer

Brother DCP 110C

Here is your user manual:

Please remember to rate all Techs who assist you for free :)

I’m happy to assist further over the phone at

Oct 04, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Re: Remove and ck right cartridge (by 4 users)

I would call HP regarding it and see if they accomodate you with an upgrade to another printer.

Jul 23, 2008 | HP Officejet 7210 All-In-One InkJet...

Not finding what you are looking for?
Sony UP980 Thermal Printer Logo

Related Topics:

378 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

76204 Answers


Level 3 Expert

2239 Answers

Eric Rotmil
Eric Rotmil

Level 3 Expert

587 Answers

Are you a Sony Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides