Question about Brother MFC-5840CN All-In-One InkJet Printer

1 Answer

Lines on Outgoing Faxes and Copies from Feeder Is there a way to clean the doc feeder scanner? I have a big line going down the center of the page when I copy or fax from there. Thanks!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 1,684 Answers

Hello,

If you lift the top of the unit so that you can see the scanner glass and clean the surface on the left side and the very end of the scanner you should be ok. The sheet feeder runs the pages through the feeder and down to the glass at the end then back to the feeder and out to the stack of pages. If you try to scan anything with wet ink, highlighter, marker, etc some may come off on the glass and cause the lines to appear. Just use windows on a paper towel, not sprayed on the unit.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Posted on Dec 02, 2009

Testimonial: "Thanks. It was correction fluid on the glass"

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp 6210 prints a black line down the center of the page. 1st 50 copies okay, then line started.


First diagnose if the line comes when using the doc feeder or the glass. If it only comes when using the doc feeder then you have a small dirt spot on the glass where the page is scanning over the exposure lamp. Just clean it.

Feb 10, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I have a Ricoh 2050L that is leaving vertical lines on copies by not transmitted faxes. How do I clean my fax or who can perform the needed service. What is a fair price in the market?


What you are saying cannot happen. When you send a fax or make a copy, you are using the same mechanism. Do you mean print outs instead of copies?

Open the doc feeder and clean the scanner glass.

Feb 10, 2010 | Ricoh 2050L Laser Fax

1 Answer

Line down middle of faxes and copies


You need to clean the image scanner glass, under the document feeder.

Open the top of the doc. feeder and located the glass, it is about 1-2 cm wide, across the width of the feeder. Left hand side.
A tiny spot may cause these lines... look carefully.
Clean this gently with a cloth and a little mild detergent.
Liquid paper is a common problem here, it may need to be removed by carefully scraping it ff with your fingernail....

Good luck

Dec 08, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Two lines, one on each side of copies made from feeder and faxes


Try cleaning the rollers inside the scanner including the glass inside and out with a soft damped cloth. Look also for a piece of paper, staple wires, paper clips or pencil lead jammed inside the rollers or somewhere in the corner.
Also, look for a foreign object or substance on the cold cathode tube light and clean it. Try also cleaning the mirror.

May 24, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Lines on my copies


As the page you wish to copy goes through the document feeder, it passes the scanner as well as a white plastic band that the scanner "compares" the dark writing or data on the page to. If this white plastic band is not very clean, the scanner reads the dirt as if it is part of the image you are scanning. Try cleaning the band as thoroughly as possible, as well as the small piece of glass to the left of the larger glass on the flat bed scanner. Make another copy to test your results.

Hope this helps!

May 07, 2009 | HP LaserJet M5025 MFP All-In-One Printer

2 Answers

Black line going down the middle of the page


lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Mar 05, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Copies have black lines on them after i replaced the toner


does the lines come when doing copies in the doc feeder only? or on the glass also?
if only in the doc feeder lift up doc feeder and clean the small strip of glass

Oct 30, 2008 | Sharp AL 1631 Copier

2 Answers

LINES DOWN THE PAGE WHEN I USE AUTO FEEDER


sounds like you need to do a head cleaning. go to control panel on computer and click on faxes and copiers. right click on the printer you are have problems with and there will be a head clean and nozzle check choice run through those.

Oct 13, 2007 | HP OfficeJet D135 All-In-One InkJet...

Not finding what you are looking for?
Brother MFC-5840CN All-In-One InkJet Printer Logo

183 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1363 Answers

James Cagle
James Cagle

Level 2 Expert

482 Answers

Jim Keysor

Level 2 Expert

331 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...