Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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The tray under the freezer has filled with water and is leaking all over my floor. How do I empty the tray and why is this happening?

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The tray is large enough for a normal defrost. if over fowing use a turkey baster to remove water . then ck to see why the water is not evaping . the fan in back may not be going . ( mouse in fan (commn ) if fan is ok just remove water and keep your eye on it . normal defrost is about 1 cup water every 8 hr's or run time . / pan hold about 4 cups .or more. water valve in back may be leaking into pan ( turn off water till valve is replaced . **** .

Posted on Dec 23, 2009

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Water is leaking on the freezer side and we must put a towel in the bottom and change it twice a week.


Hopefully you won't. I am not a "Repairman" so I'm just going off of what I've seen in my experience for refrigerators that put a puddle on the floor.

Usually a puddle is created when the refrigerator defrosts. All that ice in the freezer has to go somewhere when it defrosts, so some models (Not sure if they all still do this?) have a tray that you place in the bottom of the freezer that is there to catch this defrost water.

These trays can get dislodged from the drain that they are supposed to be sitting under to catch the water, or they fill up with water and over flow....then you see water on the floor.

So find out if your model has a tray to catch the water. At the bottom of the refrigerator see if you can remove the little grill (if your refrigerator as one of these?). If it does, you can look under the refrigerator and hopefully you'll see a usually white tray in there that as I mentioned is either displaced and not catching the water, or is full. Move it back to where it should be (there is usually a slot for the tray to slide into.) or empty/clean it out and put it back.

On a new model they may not have a tray like this, but if you think about it...where else is water going to come from out of a refrigerator. Having said that....you just reminded me...do you have a cold water connection to your refrigerator for cold water or ice making? Maybe that's loose or there is some other leak in that water/ice system?

But as I was going to say...refrigerators don't run on water so it's coming from one of those sources..an overfilled defrost tray, or a leak in your water/ice system...if you have one of those?

Oct 10, 2015 | Maytag Refrigerators

1 Answer

Water comes out from under the refrigerator every three or four days. I checked everything under. The water hose is find no leaks. The water tray under is empty. Is not a large amount of water maybe...


Hello,
I dont know if you have a side by side or the freezer is on top,but thats a fairly common thing and the following is what i already wrote before what to check when it leaks like your experiencing.

SIDE BY SIDE


The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

FREEZER ON TOP
That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
The exact location of drain is under the coil behind back freezer plate in the center


I hope this will hepl you to fix that leak,
GENE

Aug 17, 2011 | Refrigerators

2 Answers

My matag model # mzd2766ge side by side has been leaking water on the floor. This happens only sometimes but by the time we notice its a big puddle on the floor under my cabinets. is something blocked up...


if it has ice/water in the unit,check the hoses going from the supply line at the inlet valve on the refrigerator rear section,if theres a hole in the tube,when the ice maker calls for water to fill the ice trays it will leak out this pin hole during the time the water supply valve is open and then shut off when the valve closes due to no pressure on the line then,thats probably the reason the puddles not always there

May 13, 2011 | Maytag MZD2766GES Side by Side...

2 Answers

Water is leaking into my fridge from defrost.


Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system.


If in case the water is leaking on the floor then:--
There are several things to check for. The condensing defrost tray under the fridge can crack or develop a hole and leak onto the floor. A door gasket not closing properly may cause sweating and leak onto the floor. If your fridge has developed a frost free failure problem, often the frost will travel down the suction line at the back of the fridge and drip water on the floor. The heat exchanger tubing can separate and also sweat and drip on the floor. Ice maker and chilled water fill lines can crack and leak as well, this is fairly common with the plastic lines as they can dry out and crack.
Unplug the unit from main power outlet and empty whole unit and keep both the doors open and then connect the power after 24 hours and recheck.This procedure is called manual defrost reset.If this helps then its OK,but if this procedure not helping then its the faulty defrost unit and it needs to be replaced.
You can get required parts from www.repairclinic.com
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.


Aug 30, 2010 | GE Refrigerators

1 Answer

Freezer leaking water and freezing


you probably have a plug in the drain line that normally drains the water when your freezer goes into the defrost mode. at the base of the refrigerator there is a evaporative drain tray where the water drains from the freezer into the tray and evaporates during normal operation of the unit. You should be able to see the drain tube just above the tray. Attach a hose to it and use compressed air to blow through it and clear it out.

Mar 16, 2010 | Refrigerators

1 Answer

My Fridge leaks water on to the floor. water not evaporating


Do you live in a very humid environment? Do you open and close the doer repeatedly? Both of these factors contribute to the water tray getting overfilled. Also if you are in a very humid area the tray will not be able to evaporate all the water.

Check also to see that the underneath area of the fridge has been vacuumed of as much dust as possible, especially on the coils. Poor airflow caused by excessive dust will contribute to the water not evaporating as fast as it should. Be aware that the water you see comes from the FREEZER section where the cold coils are located. Try hard not to put wet things in the freezer and try to keep it closed as much as possible. In the drier months does this happen?

Sep 20, 2009 | Refrigerators

1 Answer

Freezer leaking water


My Whirlpool has been filling the bottom under the crispers with water and leaking out the vents (?) from the freezer down into the fridge compartment. I finally caught it today being rather loud, probably in a defrost cycle, and it was positively POURING in the fridge. After some more research on this site I removed the freezer bottom tray (1/4" ratchet needed) and found a layer of 1/2" thick ice under the tray. My guess is the drain hole iced up. Removed all the ice from under the tray and on the metal drain run in the back (danger, seemed sharp) and put it all back together. I didn't try to pour hot water down the drain yet, thinking positive thoughts that the drain itself isn't iced all the way to the tray near the floor. Will watch it carefully.

Apr 20, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Water leaking from freezer into fridge


there are several things to check for. The condensing defrost tray under the fridge can crack or develop a hole and leak onto the floor. A door gasket not closing properly may cause sweating and leak onto the floor. Some fridge's have a humidity switch inside the fridge that should be turned on to prevent sweating on the center bar between the fridge and freezer section. If your fridge has developed a frost free failure problem, often the frost will travel down the suction line at the back of the fridge and drip water on the floor. The heat exchangertubing can separate and also sweat and drip on the floor. A kit to repair a separated heat exchanger line, comes with instructions as well. Ice maker and chilled water fill lines can crack and leak as well, this is fairly common with the plastic lines as they can dry out and crack.
click this link for more help  http://www.applianceaid.com/refrigerator.html

Mar 31, 2009 | Kenmore Refrigerators

3 Answers

JCD2389DES Water Leak Problem


We also had this problem with a Jenn Air side by side. I cleaned out the drain tube and melted the ice in the collector tray but we still had water coming out of the freezer door later on. My wife started looking for a new fridge because she was tired of cleaning up the pudles daily. I went online to another site and found this to be a common problem. It seems the defrost cycle is not long enough to let all the water drain out of the collector tray and it ends up frozen in place and the the tube gets blocked and the the water runs down the inside back of the freezer untill it fills the the bottom of the freezer. Then it freezes and the the next time the water flows out the front of the door on to the floor. There are kits available to solve this problem and they cost about $20. I looked at what was in the kit and made my own part. It is a 9 or 10" long piece of # 12 or #14 copper wire (house wiring ground wire).
Turn off fridge and take the shelves out of freezer and then take off the large grill on the back wall and melt the ice in the bottom area where the metal water collector tray is. Look under the fidge where the evaporator tray is and make sure water is in fact running down the tube. To make sure it is, empty out the evap tray and put it back in and pour water into the defrost collector tray to see if the water flows down to the evap tray. If it doesn't then blow it out. If it does then take the copper wire and shove all but 2" of it down the tube that drains the collector tray. The last 2" or 3" of wire needs to be bent 90 degrees so that it lays flat in the tray. It seems the cooper wire that is down inside the tube conducts enough warmth from outside the freezer to keep the tray from freezing up to soon after the defrost cycle and lets all the water drain out down to the evaporating tray which is under the fridge. We never had water in the evaporating tray before because it was never making it down the tube. It has been many months now since my fix with no water on the floor.

Jun 27, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

WATER ON THE FLOOR UNDER FREEZER DOOR


dear jim
there is drain line get chocked up with ice.Please open freezer evaporator cover u will find there is ice blocked in drain tray,melt it with hot water,check drain heater attached to the drain tray,if defective replace it,it will work fine

regards
sandy

May 16, 2008 | Samsung RS2534 Side by Side Refrigerator

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