Question about Gaggia Super Automatic Espresso Machine Syncrony Compact

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I have a GAGGIA SYNCRONY DIGITAL COFFEE MACHINE, model ref. 90001, which is about 8/9 years old. Recently a small amount of water as poured in the coffee bean container and since this happened the machine will not grind the beans. I am fairly familiar with this machine . I have emptied out the bean container and carefully cleaned the grinder unit of all remaining coffee particles. I have also cleaned a slight blockage (very slight) from the grinder head to the shoot where it dispenses to the central brew unit. When new beans were added to the bean dispenser and a coffee was programmed to brew the grinder runs constantly and then turns off after 20 seconds (auto shut off) and does not grind any beans for a brew. It acts as if the bean container had run out of beans. The grinder does not apprears to be pulling the beans down to grind them. The machine however works correctly when pre-ground coffee is added to the pre-ground compartment and brews a cup of coffee perfectly through the brew unit and then rejects the spent coffee normally. I can not understand why the machine will not grind the beans. I am sure it is not a major problem and I do not want to send it to Gaggia unless it is neccessary HUGH THOMAS

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  • Anonymous Mar 25, 2014

    machine works fine now that i got the motors to unsieze but coffee is very watery..almost looks like coffee color wise and has a slight smell of coffee but tons of grinds are in cup and taste like water..seems like too much pressure and brews to fast shooting beans out of kcup

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I cleaned out 3 4 tablespoons of grinds from inside theshoot or tunnel area, I started with just my finger and going in from where the grinds drop down into the espressomechanism. After which I used a rag andby pushing the rag in was able to bring more grinds out. Hope this helps

Posted on Jan 30, 2012

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The grind is set too fine adjust to a coarser grind.

Posted on Mar 02, 2010

  • Kitty Mingus
    Kitty Mingus Jul 02, 2011

    I have the same problem and have tried to adjust the grind. I've taken the machine apart several times and cleaned it completely. I've also changed to dry beans. No luck. Any suggestions?

  • Ernest R
    Ernest R Jul 06, 2011

    Try this remove the hopper and turn the adjustment knob to the finest setting when you put the hopper on then when the grinder is running turn to the coarsest setting, then remove the hopper and turn the adjustment knob to the finest setting again and now run a test coffee and adjust from there.

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