Water and ice dispenser worked every so often, had to unplug fridge once in a while to reset problem, last time I plugged it in it just goes to self-diagnostic mode with the flashing zeros and will not stop. Anybody knows how I can ''force quit'' the self test? Thanks!
I had the same problem. The cause is the digital display is not communicating with the motherboard. What had happened in my case is the plug connection between the door's digital display and the motherboard had become unplugged. The wire running from the motherboard runs below the fridge, and connects via plug located along the bottom of the fridge below the freezer door, connecting to the wire running from the display to the bottom of the freezer door. I just reconnected it and that reset the display. Glad for it too, I thought I needed a new $130 motherboard! Hope this helped!
Posted on May 06, 2010
Thank you for the post! I too thought that I needed a new motherboard. Unplugging and plugging back in the electrical connector below the freezer door got rid of the flashing zeroes and returned the display back to normal, and, more importantly, the dispenser started working again.
Thanks you so much for this post! This saved me a call to GE for such a simple fix!
After already replacing the main computer and the display computer, I did this check and sure enough the wires were corroded. Cut out the plug and soldered the connections and it works great!
Awesome find here saved me a lot of money. It was a 2 min fix. Mine wasn't corroded one of the 3 wires pushed itself back and had a loose connection. I've noticed from time to time my dispenser would not allow water and ice to come out. Now it's just had the blinking zeros. Seems like the fix for both.
How do you get the part off to get to this plug?
It's my understanding it's the black grate that runs along the bottom of the fridge.
It's just two regular philips screws that are holding the grill. You have to open the fridge and freeze doors to see them. Look on the far sides of the grill near the top edge.
Thanks a bunch! Had the disconnected plug problem as suggested in the first answer with the all blinking zeros. So glad you guys shared this problem and fix and that I found it on the first link.
phartm - thank you for saving the day! Your suggestion worked like a charm. Re-plugging that connector fixed the flashing zeros and the dispenser not working.
You are totally invited to my birthday party!!! Worked perfectly!!!
×
Yes that absolutely worked! Thanks! I previously tried unplugging the refrigerator for 30 seconds but that didn't work.
When I took off the bottom grill, I noticed my connector was wet so I untaped the electrical wire from the water supply hose (not a smart idea to tape those together GE). That wetness could have created an electrical problem... who knows. But the unplugging the connector and plugging it back made the water dispenser work even though it was still wet.
Afterward I dried off the connector as best I could. It had some brown rust/mold stains on the inside of the white plastic connector. I'm not sure if the hose is leaking slightly up top or if it's just condensation from where the hose enters the fridge.
Posted on Jun 16, 2010
I have a 4+ year old GE side by side, model #GSHS6PGYAESS, and the water/ice dispenser just started acting up. Whenever I would press the water/ice lever, the light would flash and the display would show the temperature settings for the freezer and refrigerator but nothing would come out of the dispenser. The solution here was exactly what was wrong with mine too. I checked the connector below the freezer door and found it was wet and had greenish lime scale/corrosion on it and inside the electrical tape. As I was cleaning the connector, the white wire just pulled out. Apparently it had corroded completely off. For a temporary fix, I cut the red wire going into the other end of the connector and spliced it together with the white wire. Later today, I will pick up a new Molex connector and pins and repair the connection correctly. Thanks for the help guys! The internet is AWESOME!
Posted on Jul 17, 2013
I had the same exact issue as Thomas. My ice/water panel alternated from blinking all zeros to 0 and 37 for a couple of days.
When I looked under the panel there was some green scale on the connectors and and the white wire was loose. It came right out of the Molex connector with a light tug. After the white wire was completely out of the molex socket there was no power to the panel. I then snipped the red wire and spliced it to the white wire. Everything now works.
My question: Do I really need to replace the molex connectors or just leave the spliced wire as is. I dont think the Molex connector adds anything other than convenience to plug & unplug.
FYI: My fridge is a GE side by side model GSHL5KGXGCLS
Posted on Sep 28, 2015
The connector truly is there for convenience. After cleaning the connector, some months later it failed again. This time I just cut the the connector out altogether and soldered and taped the wires. All is good now for the rest of the life of the fridge.
This is my problem but the plug seems fine... motherboard?
×
I just completed servicing the ice dispenser motor that was frozen up. Put it all back together and flashing zeros! Could not for the life of me figure out how this repair caused the whole fridge to not startup again. Red MANY posts all pointing to replacing the main board. Came across this one, and it was exactly my problem too! I must have bumped the plastic cover in front of the wire under the freezer door. It too was corroded. Cleaned it, plugged it in, and all is well in my kitchen! This post was a lifesaver!
Posted on Nov 01, 2013
Thanks a bunch! Had the disconnected plug problem as suggested in the first answer with the all blinking zeros. So glad you guys shared this problem and fix and that I found it on the first link.
Posted on Aug 29, 2019
Thanks, everyone, for the info. Same problem with zeros flashing resolved by drying electrical connector behind plastic grill. Probably because of co sensation from freezer door, water dripped through plastic sheathing into connector. So I carefully remove about two inches of the sheathing, dried the connectors, then elevated the connector above the sheathing when reinstalling the wires. So far, so good.
Posted on Jun 21, 2019
So glad I found the answer here... I did the same as Thomas G.
Now my GE ref. works as new, hehe! Thanks!
Posted on May 09, 2019
Sounds as if control panel is bad.
Posted on Oct 23, 2018
Guys- I cant find these connectors under door, where are they
Posted on Oct 23, 2018
Same issue and fix here on a 2 year old GE gss25gmhbces. Water drips down the inside of the wire cover and corroded the connection. Ice dispenser stopped working and display would flash 0/zeros. I just wired them together directly and everything works fine. I moved the black wire sleeve up so the water can drip out before the connections.
Posted on Sep 22, 2018
This was a lifesaver. I had replaced the control board and everything was working great in my garage. Then when I went to move it into the house I had to take the freezer door off. When I put it back together in the house it started doing the flashing zero and the ice/water dispenser wouldn't work. I was so bummed and thankfully started searching online and this came up. Started messing with the connector at the bottom of the door and bam back in action. Now how do I stop the loud rattle when it shuts off? Ha
Posted on Feb 27, 2018
Man did I get lucky catching this site when I searched for "000 display". The day before no power to ice/ water dispenser. Then tonight 1030pm. Fridge stopped cooling. I was ready to cal the repair guy and take a day from work. Followed the instructions on the previous posts, located the 3 wires, cleaned them of oxidation etc, retapped with electric tape and 30 min. Later... had a drink with the wife to celebrate my alpha-ness.
Posted on Dec 20, 2017
Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Good luck!
Posted on Jan 02, 2017
Jul 10, 2015 | GE Refrigerators
Aug 22, 2011 | General Electric GSH25JSXSS Stainless...
Feb 17, 2011 | General Electric PFSS5NJXSS Stainless...
Dec 27, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator
Jan 19, 2010 | GE Refrigerators
Nov 20, 2009 | GE Profile¿ Arctica® Energy...
Oct 07, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...
Jan 26, 2009 | GE GSH25JSRSS Stainless Steel Side by Side...
Dec 06, 2008 | GE GSH25JSRSS Stainless Steel Side by Side...
Nov 19, 2007 | GE (PSS26MSRSS) Side by Side Refrigerator
15,556 people viewed this question
Usually answered in minutes!
where does it pug back into under the freezer door?
Please help!
×