Question about KitchenAid KFP740 Food Processor
The processor suddenly stopped working. The red light comes on if the "On" switch or the "Pulse" switch is pressed, but the blade doesn't rotate. I tried assembling by placing the main bowl with the handle in the 8 o'clock position and turning it to lock in the 6 o'clock position. This was suggested in an earlier post. Still nothing. Any advice will be appreciated. Thanks.
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Posted on Jan 02, 2017
With the food processor I have it will not allow you to remove the bowl unless the top is off.Try take the top off or putting it on.Then remove it from the processor.
Posted on Sep 22, 2008
SOURCE: food processor
I phoned the 800 number at Cuisinart (800-243-8540) and the person who answered the phone explained to me what to do: Fill the bowl with the hottest tap water I have (but not boiling) above the entire blade (including the part that fits over the shaft). He said to pulse a few times, then try to pull it off, but not to expect it to work right away. He said to do this until it comes off and that it could take 1/2 hour. I did what he said, and the blade came off after the first pulses. But also, the water was pouring out all over the counter--leaking between the bowl and the base (possibly because my old work bowl is also cracked, but I'm not sure).
I was told that the problem would happen again, and that I needed replace the blade and the shaft (which is cracked, as he guessed), both of which are available from Cuisinart.
Posted on Oct 08, 2008
Not sure if you found the solution by now but we recently had a similar issue. Make sure the bowl is put on such that the handle is facing the front of the processor. There is a little black button that gets depressed when the lid gets put on. We had to get the thing to work one night and spent hours trying to get the processor on and then trying to get a blender to work before finding the problem.
Hope this helps.
Posted on Nov 28, 2008
The plastic for the work bowl / handle is molded and one piece and cannot be disassembled. My best recommendation is to call Kitchenaid customer service to see what recommendations they have. Within one year warranty, they may replace the work bowl at no cost.
Their toll-free number is: 1-800-541-6390.
Posted on Jul 07, 2009
This sounds like an issue relating with the assembly of the machine. The motor is definitely getting power if the indicator is lit. However, Kitchenaid food processors are designed (as a safety feature) to remain unengaged if the unit is not assembled in such a way. Here is the proper assembly:
Please disassemble the unit. This means: removing the blade, removing the work bowl, the work bowl cover, and unplugging the unit.
Starting with the work bowl: place the handle at the 9 o'clock position, which is out to the left. Rotate downward to the 6 o'clock position until it locks in, centered over the button panel.
Repeat the process with the work bowl lid.
Depending on which food processor you have, you may need the feed tube pusher depressed at least half way down the feed tube.
Plug in the unit. The blade does not have be installed for unit it to work at this point, assuming everything is assembled properly and the motor is functioning. The motor should now be working.
Posted on Jul 07, 2009
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