Question about AT&T Blackberry Curve 8300 Smartphone

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The trackball on my blackberry bold wont select. I was trying to clean the trackball externally & put some alcahol on the outside which is when the trackball started to work intermitantly for a few minutes and then stopped selecting/"clicking" altogether. Please advise how to fix. Thanks!

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Seems you need to pull the phone and clean the trackball if the problem persist replace the trackball

Posted on Sep 18, 2010

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2 Answers

Trackball can move around the screen but select button is not working. Could be a moisture issue as I had it in my pocket while hiking. Any way to fix it?


Sounds like you have a corroded or broken action button membrane (little metal disc that sits under the trackball). Somebody needs to open your blackberry to replace it. Go to your provider, they might do it for you. If you want somebody else to do it for you go to Blackberry Repair. If you want to do it yourself, here is a Blackberry Bold Repair Guide that shows how.

Jun 13, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Blackberry Bold trackball rolls perfectly but click doesnt work.


Hi,

Your trackball is faulty and should be replaced, please contact a certified blackberry support personnel for repairs.

Regards

Mar 01, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Problem for RIM BlackBerry Bold 9000 Smartphone Track ball does not allow south scrolling; it only allows east, west, north, scrolling. What can I do to fix?


Hi,
1) Try to re-install the BlackBerry® Device Software using the application loader tool, before you re-install the software please back up the BlackBerry smartphone data.
2) The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in conjunction with a desktop computer. In the event debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem. If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.

Oct 24, 2009 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Bold keyboard issues


I had the same problem and have looked all over the internet for a solution, so I know how desperate you can get when your Blackberry isn't working properly anymore. In my case I have found the solution. The cause of the problem might be dirt or moisture underneath your trackball and keyboard.

Solution:
you have to disassemble your Blackberry completely. So remove the 6 screws on the back with a Torx 6, lift of the bezel, lift out your motherboard and then lift up the trackball cover so you can remove the trackball (see the videos on youtube). Now you can clean the area underneath the trackball, mine was really dirty. In fact, there was dust everywhere inside my Blackberry. I cleaned all contacts and the trackball with a cuetip with some alcohol and used a cotton swab to make them dry again. When I put everything back together, it worked like a charm!!

It's really not that hard to do this, so don't be scared and just give it a try! Follow the instructions on youtube (for disassembling and cleaning) accurately and don't force anything!

I hope this will help.

Carlo

Aug 23, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

I have a trackball that is sticking on a blackberry bold 9000 how do you go about changing one out and is it the same size trackball as a curve


1. It is the same trackball as the curve.

2. Unlike the curve, where you can just pop the silver ring out from the front and the entire trackball comes out, on the Bold, you have to take the unit apart.

3. To take the bold apart follow these instructions:
http://www.youtube.com/watch?v=Yvs4VM5d_rk

4. Make sure that the contact underneath the trackball is not dirty. Take a QTip and some rubbing alcohol and clean the contact on the mainboard which makes contact with the trackball.

5. You can then replace the trackball from the curve into the bold, although, if you dont have a spare trackball, you can also clean the trackball with rubbing alcohol. To do this, I would put a solution of 50% rubbing alcohol and 50% distilled water (regular water is ok, but I prefer distilled). Shake it around (or better yet, use a sonic jewelry cleaner)and make sure to roll the ball around to loosen any dirt in the unit. Underneath the rollerball there is a little tab (that is called the spoon). Do not bend the spoon, rather make sure that the area between the spoon and the ball is cleaned out.

6. let everything dry and reassemble.

If you dont have a spare rollerball and want to buy one, There are many for sale on Ebay at around $5.

Aug 05, 2009 | RIM BlackBerry Bold Smartphone

1 Answer

Unable to save to contacts folder and unable to copy from sim to contacts folder, pls help my contacts folder is empty and i can't save nor copy to it. using bold 9000.


To add your SIM contacts to your BlackBerry Address Book.

1. Press the 'Menu' key.
2. Highlight 'Contacts' and select (press the trackball).
3. Press the 'Menu' key.
4. Highlight 'SIM Phone Book' and select (press the trackball).
5. Press the 'Menu' key.
6. Highlight 'Copy All to Contacts' and select (press the trackball).

To add your Black Berry Address Book contacts to your SIM.

1. Press the 'Menu' key.
2. Highlight 'Contacts' and select (press the trackball).
3. Highlight the contact you wish to move and press the trackball.
4. Highlight the number and then press the trackball.
5. Press the 'Menu' key.
6. Highlight 'Copy to SIM Phone B...' and press the trackball.
7. Press the trackball and highlight save and press the trackball again.

hopes it helps better.

Jun 12, 2009 | RIM BlackBerry Bold Smartphone

2 Answers

Blackberry 8830 wont track down - trackball stuck


This is usually caused by the trackball getting dirty.

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Apr 16, 2009 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

Trackball


I just had this happen to me. I blew air (from an air can used to clean keyboards, etc) into the trackball and it started working fine. It seemed there was dust or something stuck inside. Good Luck!

Apr 10, 2009 | RIM BlackBerry Bold Smartphone

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