Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer
Can anyone give me contact information for Kodak Customer Service?
I think I need a new printhead, but cannot find anyone who can help.
I left my printer unused for a few weeks and the first time I tried to print the black did not print. So I bought new cartridges. I followed the troubleshooting, cleaning calibration in the manual. I even tried soaking the print head in alcohol. What is worse the printer keeps track of the number of prints to measure ink capacity instead of actual ink. The new cartridges I just bought are now reported empty an unusable even though I never printed anything. Next time try printing something once a week to keep the cartridges flowing regularly.
Just call the Kodak support help line. They found my online e-mail request and had my address already on record. They promised to send me a complete set of new print head and black and color cartridges within three days. That is exactly what I hoped for. I am looking forward to receiving the package in the mail. My faith is restored (tentatively). Good luck.
Posted on Oct 30, 2008
800.421.6699 help available 7 days a week from 8am to 12midnight EST
Posted on Oct 22, 2008
I dialed 1800-421-6699 like smartboy560 said and selected option 4 for 5000 series all-in-one printers. The technician was very helpful and kodak is sending me a new print head AND both ink cartridges free of charge. This is actually some of the best customer service that i have dealt with (or maybe i just got their employee of the month) either way my problem was fixed!
Posted on Aug 12, 2008
How is the printhead removed? Thanks.
Posted on Mar 28, 2008
Have a Kodak 5500 All in one printer. I have clean the printheads, replace the ink cart. I can not get it to print anything only a clean page comes out. When printing the demo sheet the print is very lightl
Posted on Dec 13, 2008
I also tried Option 3 and was told she doesn't deal with that!
Posted on Aug 08, 2008
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Posted on Jan 02, 2017
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