Question about Canon imageRUNNER 7200 Copier

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Error code 354-0002 ir7200 serial number pcb

Error code 354-0002 ir7200 serial number pcb malfunction.

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The error code 0001-0002 for copier canon ir 2230 ithink power supply it's not good u have a bad power

Posted on Mar 01, 2012

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When you changed the main controller for the copier did you use the counter board that was on the old main controller or did you put the counter board from the old one on the new one.... if you don't use the old counter board with the new main controller then that problem will occure

Posted on Jun 12, 2010

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Posted on Jan 02, 2017

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Error code E000350-0001 in ir3300


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Copier model canon ir 3300 error 000354-0002


E354 is a mismatch or absence of the serial number stored in the Serial Number PCB and Main Controller/Image Processor PCB or Counter PCB. Check and reseat connections to the counter and Serial number boards on the main controller.

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Error 354


E354
•When turning ON the power, inconsistency of the serial No. of
the serial number PCB and that of the controller PCB
(SRAM)/counter memory is detected.
•When turning ON the power, it is detected that no serial
numbers are assigned to the serial number PCB and the
controller PCB (SRAM)/ counter memory , if you are try to change the counter pcb to get rid of high meter reading this error is possible, this a security measure of canon to prevent meter tampering

Jul 15, 2009 | Canon Office Equipment & Supplies

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Canon IR-3300, error 354


E354
•When turning ON the power, inconsistency of the serial No. of
the serial number PCB and that of the controller PCB
(SRAM)/counter memory is detected.
•When turning ON the power, it is detected that no serial
numbers are assigned to the serial number PCB and the
controller PCB (SRAM)/ counter memory , if you are try to change the counter pcb to get rid of high meter reading this error is possible, this a security measure of canon to prevent meter tampering

Jul 14, 2009 | Canon Office Equipment & Supplies

1 Answer

Hi, i have 2pcs of canon iR2016 Digital copiers which displays error codes of E246 AND E247. these errors are not in the service manual, please help


Sir i am a Canon trained tech. I just checked our website and my service information. I found the following. I suspect someone has been working on these machines or swapped some parts around.

Page 1 of 2
MODELS AFFECTED / SERIAL NUMBERS AFFECTED:
Digital Copiers, Including All imageRUNNER Products
SUBJECT:
Information About The New Soft Counter Circuits
GENERAL TECHNICAL INFORMATION
GENERAL:
This Technical Publication presents information about the new Soft Counter circuit that replaces the mechanical counter
used in the past. There are three (3) PCB’s associated with the new Soft Counter circuit; the Counter Memory PCB,
Main Controller PCB and the Serial Number PCB. A description of their function is provided below. Use this
document as a reference for current and future models that use the Soft Counter circuit.
Counter Memory PCB
On the latest Canon digital copiers, such as the imageRUNNER 5000, imageRUNNER 8500 and imageRUNNER 2200
series, there are no mechanical counters. Instead there is a Counter Memory PCB. This PCB is usually mounted on the
Main Controller PCB with one screw. The Counter Memory PCB is imprinted with the serial number of the machine
the first time power is turned ON and cannot be moved to another machine. Attempting to do so will generate an E246
error code. In the event of a Counter Memory PCB failure, a new one from stock (see Note 4) can be installed into the
machine. At that point the Main Controller PCB will transfer its present total count as indicated in “Counter Check” on
the control panel (recorded the last time power was turned OFF) to the new Counter Memory PCB and the total counter
will increment from that count on. Never attempt to operate a machine without the Counter Memory PCB
installed!
This may generate an E245 code, which can only be cleared by “zeroing out” the Main Controller PCB by
one of our A.P.R.F.’s (Authorized Parts Repair Facilities).
Main Controller PCB
The Main Controller PCB, aside from performing other tasks, retains the total count by means of SRAM with a battery
back up after power has been turned OFF. If, however, the Main Controller PCB has been replaced with either a new
one or a used one, it will read in and record the total count from the Counter Memory PCB retained the last time power
was turned OFF. The total count will then increment from that count on.
Note 1:
Even though the total count will be the correct value for that machine after replacing the Main Controller, the soft
counters in Service Mode will not. If a new Main Controller was used for the replacement, then all soft counters in
Service Mode (service counters in “Counter Mode”) will be zero. If, on the other hand, a used Main Controller was
used for this replacement, the soft counters previously recorded on that PCB would be shown. At that point it is
advisable to clear these values in Service Mode using Function>Clear>CNT-MCON.
All Main Controllers sent to our A.P.R.F.’s for repair will be “zeroed out” before being sent back to the dealer.
Page 2 of 2
GTI-T151
04-30-02 GT I
Note 2:
The Counter Memory PCB and the Main Controller PCB should never be replaced simultaneously!
This will
generate an E354 code and assistance from the Canon Reseller Technical Support Center Hotline will be required. If
the Main Controller is sent to one of our A.P.R.F.’s for repair, you must remove the Counter Memory PCB
before sending it out!
Failure to do so will only increase down time for your customer.
Note 3:
If the Main Controller PCB is replaced, ensure that connector J1023 is connected. If it is not, an E350 will be
generated.
Serial Number PCB
The Serial Number PCB’s main function is to identify the machine’s serial number. This PCB cannot be moved to
another machine.
Attempting to do so will generate an E355 and assistance from the Canon Reseller TechnicalError codes not listed in the Service Manual:
There are various error codes that are not listed in the Service Manual. Canon U.S.A., Inc. reserves the right to treat
these error codes as Proprietary Information. If you encounter any of the following error codes, contact your Canon

E245 E246 E247 E350 E354 E355
Note 4:
Please be advised that Canon U.S.A., Inc. treats the Counter Memory PCB and Serial Number PCB as “restricted” parts.
When a dealer orders these components they will be asked to provide the reason for their replacement, and the original
PCB will have to be returned to Canon U.S.A., Inc. for evaluation.

Jan 07, 2009 | Office Equipment & Supplies

4 Answers

Help me.....faster....


Errors commencing with E3---- means that something to do with the reader unit,,,, apart that error mentioned does not exist. If youhave plenty of parts that you can try out I will try to replace the reader board....

Dec 15, 2008 | Canon imageRUNNER 5000 Copier

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