On button won't stay on

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Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

On button won't stay on

I have to hold the button down in order to work the dyson. I was using the hose and then put it back and when I put the hose back in it won't stay on.

14 more comments
sweetpotatof Jul 16, 2008

I just bought a brand new dyson dc17 and after about 1/2 hour of using, the on / off button won't stay on! I called Dyson and they want me to take it to get repaired. I have not even had it for one day! I am really disappointed. I never spent so much money on a vacuum before and I had hoped it would have worked longer than this!
Anonymous Aug 03, 2008

Same problem - I have had a Dyson DC17 which I bought from Sears and 1 5 weeks after purchasing it the power button decided to quit working after emptying the dirt out of the holder. Sears told me that they only warrenty things for 30 days and to call Dyson. I have to hold the power button down on a very expensive vacum to use it. Im really disappointed:-(
davefixit Aug 03, 2008

power button won't stay on. Got the cover off after two screws (with torx bit heads) and 2 sets of 'keeper tabs' pushed inward. There are two sets of push on/off buttons, one for power, one for turning the brush on and off.

The main power button seems to be in the 'stuck' position. After pushing in and out with my finger, it started working again. Found replacement switch on line for $8. Will get a new one if this one craps out again. Haven't figured out how to get the covers back on though...yet.
ganthony1020 Aug 06, 2008

after using my Dyson Animal for 4 months, the ON button isnt working! I have to hold it down to vacuum, which is highly annoying. Ive cleanted the elbow pipe, the brush, the filter, and anything else i could think of. Please help!
jyllianm Aug 20, 2008

Less than a month after I bought this the on button won't stay on. This is absolutely unacceptable for a nearly $500 vacuum. And sears isn't being helpful
KDSD Sep 24, 2008

Same problem here. Power button won't stay on. Have checked for clogs everywhere including elbow pipe and found nothing. Called Dyson and have been told I have to take it in... and lo and behold there's only 1 authorized Dyson dealer within a 100 mile radius of my house... and I live in northern San Diego within 100 miles of LA.. and there's only 1 !!! Dyson should pay for my gas!
Anonymous Sep 27, 2008

I have to hold the on button down when I vacuum because the on off button won't stay day
laurie0920 Oct 02, 2008

We've had our Dyson for 2 months and the on button will not stay pushed down...very inconvenient when trying to use the hose attachment. Having to hold the button in to upright vacuum is quite back-breaking :(
Anonymous Nov 20, 2008

it calls my attention what I read my vacuum seem to be clog or something after looking everywhere I found on the filter comparment a fuzz ball or something like that remove it an a while after my on off botton doesn't work

I will try to see if there is something else stuck elsewhere maybe it has a sensor thing or may be I did not put the pieces back well ...I will let you know later if it worked..
monk1288 Nov 27, 2008

The on off switch is stuck in a position where if I press it down the vacuum won't stay on. I tried cleaning out the elbow hose and I still have the same issue - could something else be wrong?
sethsoo Dec 13, 2008

i was using the regular upright position, then i switched to the hose attachment to clean to couch; then when i tried to go back to the upright position, after retracting the hose, it didn't stay on when i pushed the button. i finished the vacuum job by just holding the button down, but that was a hassle. any ideas?
Anonymous May 02, 2009

Same problem as others on this post. "On" button won't stay in on position. I have to hold it down to vacuum.
sla3 Jun 06, 2015

It took a few tries, but it worked! It took a few tries, but it worked!
Ronald Rapp Dec 24, 2016

Many thanks happened just before Christmas works again now best Christmas present ever!
Cathy Brown Aug 11, 2017

Worked. Thanks. Worked. Thanks.
Anonymous Aug 16, 2017

Thanks. Easier than replacing switch Thanks. Easier than replacing switch

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My on off button won't stay pressed down so the vacuum won't stay running.

Hi Melissa,

I'm sorry to hear you're having difficulties with your DC17. If the on/off switch doesn't seem to be working correctly, it's best if you get in touch with us directly so we can help. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

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I have an original yellow Dyson, DC07. Two tiny springs popped out from the end of the hose. Now the unlock button doesn't work - has no spring to it, doesn't hold wand in place. Nothing else is...

Hi Natalie,

If the hose lock button seems to have broken, the hose will need to be replaced. You can order directly from us by visiting our online store:

http://www.dyson.com/store/spares.asp

Alternatively, if you'd prefer to order over the phone, or would like to speak to someone before making a purchase, you can call us free on 1866MYDYSON.

Kind regards,

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My dyson dc14 all floors won't stay on when I press the power button. I can hold it down and it will work, but that makes cleaning very slow.

Quick Fix...takes 4 minutes max

Remove the switch by using instructions here:

http://www.sparesaver.com/vacuum-spares/help-and-support/dyson-section/dyson-technical-advice-450/dyson-dc14-technical-advice-474/replacing-the-cable.html

(The was an additional torx screw 3 " below the one in the directions...yours may have this too...just remove)

Then...While holding the body of the switch in one hand, use your other to hold both contacts between your thumb and forefinger and gently place pressure on each contact in the opposite direction, just like screwing a nut onto a bolt. Press the switch down while applying this torque and see if it sticks. If it does just bend the contacts slightly and continue pressing the switch to ensure it holds. Reinstall switch.

I still advise buying a switch from amazon for $4.00 and replacing it but this will help you to continue to use your vacuum in the meantime without having to hold the button...

Aug 11, 2011 | Dyson DC14 Telescope Reach All Floors...

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My dyson power button won't stay on unless you hold the button down. Is there anything that I can trouble shoot to fix the problem or is the button broke? If broke where can I go for repair?

Hi there,

Sorry to hear you're having difficulties with your DC24. If the on/off switch won't stay down, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

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Power Button won't stay down/on.

Hi There,

Most likely your switch has gone bad, and you'll need to replace the on/off switch on your Dyson DC07. If you have to hold down the switch in order to keep the vacuum on, this is indicative of needing a new switch. Unfortunately this is very common problem on the Dyson vacuums

. The switch that Dyson uses for their vacuums is one of the cheapest switches on any vacuum on the market today. The good news though is that this is not a extremely difficult repair to fix.

I took pictures of replacing the switch assembly on one of our customers repairs they brought in. It was having the same exact problem that yours is, it just wouldn't stay on. Here's how you can fix the switch on your Dyson:

- T15 Torx Bit Screw Driver
- Genuine Dyson DC07 & DC14 Replacement On/Off Switch Part 901181
- Needle Nose Pliers
- Patience (haha)

The switch above is actually a link back to our site if you have yet to purchase the switch yet. We carry most every Dyson part.

IMPORTANT: MAKE SURE YOUR VACUUM IS UNPLUGGED BEFORE DOING ANYTHING ELSE!

Step 1. First thing you'll want to do is to unwrap the cord from the machine, and remove the handle from the upright part, then slide the hose all the way down the wand, and remove the hose from the handle assembly completely and set it aside. Also remove the dust bin assembly completely from the machine as well.

Step 2. Once you've remove the handle from the machine I find it easier to work on if you lay the vacuum on it's back, with the switch button facing upwards. Now remove the T15 Torx bit screw that is directly below the switch actuator. I have circled the location of this screw in the picture below:

Step 3: After you have taken off the screw, you're doing to need to remove the switch box housing from the vacuum that the screw was securing. Simply use your flat head screw driver, and pry the two small arms upwards. Be careful when prying, the plastic components on Dyson Vacuums are really cheap quality plastic, and I can't tell you how many times I have seen these plastic parts break when customers bring in repairs to us here at govacuum headquarters. Here's a picture of the location of where you should pry the switching off:

Here's what the vacuum should look like after the switch housing has been removed:

Step 4. Use your needle nose pliers to remove the terminals from both of the switch poles.

Step 5. Take out the new switch assembly. I find it the easiest to use my needle nose pliers to reattach the wires to the new switch, but it also can be done with just your hands. Both both wires to your switch. If the cords have come loose while you have been working on the vacuum, you'll need to put the wires back into their proper places as well. This is how the switch and the wires should look like when you're done:

Step 6. Once the switch and cords are back to their normal places, simply put the switch housing cover back on, and screw in the one screw.

I hope that this repair was helpful to you, if you have any questions or have any problems, please feel free to use the clarification request form here on Fixya.

If you ever need any for your Dyson, we do carry most parts and accessories on our site under our Dyson Parts Section .

If this was helpful, please be so kind and leave feedback for the repair. This is really, really appreciated and is the reason repair professionals like myself continue to post free repair help on Fixya rather then just answering the paid questions.

Thanks again,

Chris J.
GoVacuum

Apr 17, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Will not stay on.

Hi There,

Most likely your switch has gone bad, and you'll need to replace the on/off switch on your Dyson DC07. If you have to hold down the switch in order to keep the vacuum on, this is indicative of needing a new switch. Unfortunately this is very common problem on the Dyson vacuums . The switch that Dyson uses for their vacuums is one of the cheapest switches on any vacuum on the market today. The good news though is that this is not a extremely difficult repair to fix.

I took oictures of replacing the switch assembly on one of our customers repairs they brought in. It was having the same exact problem that yours is, it just wouldn't stay on. Here's how you can fix the switch on your Dyson:

- T15 Torx Bit Screw Driver
- Genuine Dyson DC07 & DC14 Replacement On/Off Switch Part 901181
- Needle Nose Plyers
- Patience (haha)

The switch above is actually a link back to our site if you have yet to purchase the switch yet. We carry most every Dyson part.

IMPORTANT: MAKE SURE YOUR VACUUM CLEANER IS UNPLUGGED BEFORE DOING ANYTHING ELSE!

Step 1. First thing you'll want to do is to unwrap the cord from the machine, and remove the handle from the upright part, then slide the hose all the way down the wand, and remove the hose from the handle assembly completely and set it aside. Also remove the dust bin assembly completely from the machine as well.

Step 2. Once you've remove the handle from the machine I find it easier to work on if you lay vacuum

on it's back, with the switch button facing upwards. Now remove the T15 Torx bit screw that is directly below the switch actuator. I have circled the location of this screw in the picture below:

Step 3: After you have taken off the screw, you're doing to need to remove the switch box housing from the vacuum that the screw was securing. Simply use your flat head screw driver, and pry the two small arms upwards. Be careful when prying, the plastic components on Dyson vacuums

are really cheap quality plastic, and I can't tell you how many times I have seen these plastic parts break when customers bring in repairs to us here at govacuum headquarters. Here's a picture of the location of where you should pry the switching off:

Here's what the vacuum should look like after the switch housing has been removed:

Step 4. Use your needle nose plyers to remove the terminals from both of the switch poles.

Step 5. Take out the new switch assembly. I find it the easiest to use my needle nose plyers to reattach the wires to the new switch, but it also can be done with just your hands. Connect both wires to your switch. If the cords have come loose while you have been working on the vacuum, you'll need to put the wires back into their proper places as well. This is how the switch and the wires should look like when you're done:

Step 6. Once the switch and cords are back to their normal places, simply put the switch housing cover back on, and screw in the one screw.

I hope that this repair was helpful to you, if you have any questions or have any problems, please feel free to use the clarification request form here on Fixya.

If you ever need any supplies for your Dyson, we do carry most parts and accessories on our site under our Dyson Parts Section .

Thanks again,

Chris J.
GoVacuum

Apr 08, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal on button wont stay on.

That's the problem with dyson. They work for the first few months then start to break down. Your switch might need replacing or your cord connection is lose and causing it to short out and turn off.

Aug 14, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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Dyson DC-07 Hose Wand Spring Came Out. How to put back in?

You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

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Easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Posted on Jun 06, 2013

34 more comments
Lyndsay Beaulieu Jan 01, 2014

This worked for me! This worked for me!
Doug Keen Jul 01, 2014

Totally wasn't expecting that to work. It totally worked. Mind blown.
Susan Jul 22, 2014

This totally worked! I cleaned filters(didn't know there were any, ugh) and popped the on/off 10 times. WORKED! Thanks
Jennifer Jul 30, 2014

Yes! Thank you so much- it was an easy fix!!!
Mark Brookes Nov 04, 2014

You know we had the exact same problem and read this, and thought no way its a wind up. So my wife said go on.... So I did, and it worked, can't believe it. So thank you for the answer. Anyone reading this, yes it does work and the Dyson is a live again. Now I have to do the vacuuming ha ha, but wouldn't have it any other way! Cheers Mark.
Amber Jan 24, 2015

I can't believe that just worked! Thanks so much!
Meagan Haar Dodes Apr 16, 2015

I wanted to try this before taking anything apart and it worked! Thank you!
MeLanie Gitlin-Rosario Apr 18, 2015

Couldn't imagine that this would work ... And then it did! Thank You!!!
Karen Hodgson Aug 17, 2015

Brilliant!It worked - thank you Brilliant!It worked - thank you
Albert song Oct 11, 2015

unbelievable!It works, thank you Jeff. unbelievable!It works, thank you Jeff.
Breanna Hayse Jan 27, 2016

It worked perfectly! Thank you!! It worked perfectly! Thank you!!
Mariann Sheldrick Apr 26, 2016

Worked like a charm. Thank you. Worked like a charm. Thank you.
Michael Rooney Aug 17, 2016

I am amazed but it worked - 30 secs. A lot less time than trying to find the guarantee! Thanks Jeff.
Bunny Feete Nov 12, 2016

OMG! This worked! OMG! This worked!
Anonymous Nov 20, 2016

Worked for my DC14. I was skeptical, but can't deny the result. Super thanks!
Tracy Tolley Dec 06, 2016

Omg!! Actually worked! Thank you to the person that posted this tip, thought my dyson was a gonner, either that or cost a small fortune to fix!
Charlie Marino Dec 17, 2016

That worked, thanks!! That worked, thanks!!
Anthony Miller Dec 18, 2016

It worked! I didn't believe it, but it worked exactly as explained. Thanks!
crafteedee Jan 08, 2017

This solved our problem in our purple animal. Thank you for sharing the fix.
SMJK Feb 23, 2017

This worked for my DC33! I can hardly believe it!! Thank you so much for posting! However, it did not work for my DC40 animal, in which the roller bar no longer spins. Is there anything else I can try??
PhilB Mar 04, 2017

That did the trick. Thank you! That did the trick. Thank you!
Anonymous Mar 25, 2017

Woohoo! It worked! Thank you!! Woohoo! It worked! Thank you!!
Yvonne Stubbs Apr 08, 2017

You are my hero! You are my hero!
Luisa Drent Sep 08, 2017

fantastic.. that worked perfectly!! thanks
Anonymous Oct 02, 2017

Worked well. Thanks Worked well. Thanks
Kristin Stratos Dec 09, 2017

Woohoo!!thanks! I was 237in the queue for help over the phone. That worked!!!
Joy Prete Feb 24, 2018

WORKED GREAT!! THANK YOU!! WHY CAN'T DYSON TELL YOU THIS!! THEY TOLD ME I NEED A NEW VACUUM AND WOULD GIVE ME 20% OFF. AREN'T THEY KIND?
Lisa Gallo Feb 24, 2018

Thank you so much! It worked and so Easy!
Joann Kouba Mar 19, 2018

OMG that worked on my older purple ball animal and it took 30 sec!
Tannie Meyer Apr 15, 2018

Worked like a charm. Thank you so much!!
Angela Apr 26, 2018

Amazing!! Saved me some money! My faithful DC07 will last a while longer thanks
CeCe Oct 02, 2018

SUCCESS! Thank you!!! SUCCESS! Thank you!!!
Joan Barnett Oct 29, 2018

This works on my Dyson Ball MultiFloor YEAH! Thanks!!!
Fred Grice Dec 18, 2018

Worked for me Thank you guys Worked for me Thank you guys
Suzanne Mulloy Apr 20, 2019

Thank you! Thank you!
Don Laws May 17, 2019

Thank you! just had the problem happen an hour ago and found this post..it worked..much appreciated ;-)

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On button won't stay on

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