Question about HP OfficeJet Pro k550 Printer

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Paper Jam : feeds through and tears

Paper feeds through and tears on rollers. One set of rollers not aligned. Please find me someone who can assist to get this corrected

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2 Answers

False paper jam hp laserjet 4200


Do you have this problem if you try to feed the paper from the manual paper tray? Does this happen all the time or only once in a while? It may be that the paper feed rollers are slipping and this is throwing off the timing of the printer and it stops because it does not know where the paper is. If the printer will feed fine from manual then check the rollers in the tray 2 cavity. The white cored roller is the pickup roller and the blue cored roller is the feed roller. Clean both with a paper towel dampened with water. Post back what you find and I can assist further.Also make sure that the paper guides in the tray are set properly. The back stop on these trays has a habit of either sliding back or cracking.

Sep 02, 2014 | HP LaserJet 4200 Printer

7 Answers

Paper Jams


The printer should be on,remove the paper from the printer(if there is any),press and hold the down arrow/cancel button, release the button when the power light blinks 3 times ... The printer will rollers will automatically revolce and clear all the jams.. When the power light is green then repeat the same step 3-4 times.. To confirm the paper jam is cleared then feed 8 1/2 * 11 paper in the printer and again press the down arrow button and release the button once the power light bliks for 3 times and then release the button. If the printer feeds properly it confirms the hardware of the printer is fine.
Software issue: Go to printer and faxes in computer and check the icon. If it says.. 0 paper jam then, delete the icon and chcek in the device manager if there is an entry of usb printing support under Universal Serial Bus controller .. if the entry is there then delete it. Insert the printer cd in the computer and unplug and replug the usb cable from the printer. If the setup screen comes up then exit out of it and the printer drivers will get updated. After that tried to print another tets page from the computer. It will definately print.

Aug 06, 2008 | Canon PIXMA iP90 Mobile Printer

1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Office Equipment & Supplies

1 Answer

Paper feeds incorrectly the feeder is pulling to the left and causing the paper to jam or to tear.


Sometimes dried ink on the roller causes it to incorrectly "grip" the paper, making it slip in one section and pull to the side, Check the rollers for Ink and other dirt.
Also try less paper in the feeder, it may simply be too much and is not able to feed it correctly.
Hope this helps GM

Apr 10, 2011 | Canon PIXMA MP470 All-in-One Printer

1 Answer

When printer is start then after few second show message , printer have mechnical Jam please correct it. And Cartridge not completly touch the left side face of printer


Possible that the cartridge was not fixed or is fitted correctly to fall into the alignement. So remove and reset the cartidge.
It is also possible that there is a fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction

Apr 05, 2011 | HP Officejet 4110 All-In-One InkJet...

1 Answer

My Ip90 won't feed paper when I try to print a job.


Hi there,
If the paper does not feed properly it could be due to the follwong causes.

Cause 1 : Inappropriate paper type used
Action : * Check to see if the paper you are printing on is too thick or curled.
* Check if the paper exceeds the load limit mark, if it exceeds, load less paper.

Cause 2 : Paper Feed Roller is dirty.
Action : Follow the steps described below to clean the Paper Feed Rollers.
If envelopes or post cards do not feed properly, even after correctly any paper curl, clean the Paper Feed Roller.
1) Ensure that the printer is turned on and there is no paper loaded in the printer.
2) Hold the RESUME/CANCEL button down and release after the POWER lamp flashed there three times.
The paper roller rotates as it cleans.
3) Repeat this cleaning operation one more time.
4) Load a sheet of plain paper in the printer.
5) Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed a sheet of paper.

Cause 3 : Paper jams.
Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Output Slot Cover, whichever is easier.
* If the paper tears and a piece remains inside the printer, open the Print Head Cover and remove it.
Caution: Be careful not to touch any components inside the printer.
* If you cannot pull the paper out, turn the printer off and turn it on again.
The paper will be ejected automatically.
2) Reload the paper into the printer and press the RESUME/ CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer or if the Paper Jam error continues after removing the paper, contact the Customer care center.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 03, 2009 | Canon PIXMA iP90 Mobile Printer

2 Answers

My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

Sep 06, 2009 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

With HP Photosmart D7260 Printer, I get "out of paper" error, paper tray full, feed rollers leave skid marks on paper" I have tried other paper (HP Premium Ink Jet paper, Avery namecard stock, HP Premium...


Perhaps you are loading too much paper into the tray. Please try to work through the steps in this troubleshooter and see if it has any effect. If not, please report back with the results and someone will be happy to assist you.
HP OOPaper


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!



Apr 02, 2009 | HP Photosmart D7260 Printer

1 Answer

Printing multi copy forms


you can check your paper size or the tear of poit and set it to that point.

Oct 01, 2008 | Epson FX 890 Matrix Printer

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