Question about HP LaserJet P2015 Printer

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Hp laserjet 2015 printer shows an indicator light error that theres a paper jam but actually no paper jam or paper particles . I have cleaned aii the sensors and checked the paper path. Powers on well only to show paper jam on the control panel. What could be the problame as i serviced and printed only one paper then showed on control panel that theres a paper jam.

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Restart it
if problems insist check if sensors are working
if are working you need to replace motherboard
of your printer that cost to high
you better replace your printer

hope i had help you

Posted on Nov 26, 2010

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1 Answer

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It means that the printer is in READY State.

Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that
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1 Jam light: Indicates that there is a jam in the printer.
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer,
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3 Paper out light: Indicates that the printer is out of paper.
4 Attention light: Indicates that the print-cartridge door is open or other errors exist.
5 Ready light: Indicates that the printer is ready to print.
6 Go button and light: Initiates action or indicates status.
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1) Remove the paper tray.
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3) Unplug USB.
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4) Reinstall the tray (be sure to check the paper level indicator is operating when you add paper to the tray. The lever should move up as it fills with paper)

Reconnect the USB cable (make sure you are using a thick USB cable and not a cheap thin one, very important. Make sure the printer is not plugged into a backup batter either) Never plug a printer into backup power.

I noticed that the computer did not recognize the device when connected which prompted me to contact HP support.

HP Support is shipping out Item # CE517AB - Font/DIMM Program for me to install in the printer to most likely reinstall the firmware.

I will post back if this works to flash the firmware or just waste some time.

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