Question about HP Photosmart C6380 All-In-One InkJet Printer

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Good day. I have a problem with my HP C 6380 all-in-one. It is the following message: Ink-systemfailore. Oxc19aoo36. What can I doo to solve the problem. Yours Otto Smidt, Skovhaven 87, 5320 Denmark

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INK SYSTEM FAILURE Oxc19aOO36 please turn printerOff and then On This message comes up when I try to print

Try checking ink levels of the printer
If you have brand new inks replace the old ones and check if you will still get the same error

Clean the printheads contacts with damp clean cloth there might be ink residue that blocks the nozzles

'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel

An 'Ink System Failure' or '0x... ' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word 'Error .'

The steps to resolve this issue depend on the error code that displays on the product control panel with the 'Ink System Failure' message. Review the solutions in the section that addresses your particular issue.

Solution one: Reset the product

Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Description of disconnecting the USB cable.

Remove the cartridges from the product.

Wait for the 'Insert Cartridges ' message to display on the control panel.

Disconnect the power cord from the back of the product.

Wait 60 seconds.

Reconnect the power cord. If the product does not automatically turn on, press the Power button

Reinsert the cartridges, and then close any open doors on the product.

If you receive a prompt to print a calibration page, do so.

Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .

If your product is in warranty , contact HP.
If your product is out of warranty , click here to view additional printer support options starting as low as $20.

Hope it helps you a bit

Mar 29, 2011 | HP Photosmart C6380 All-In-One InkJet...

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HP OJ 8500...Error message...'The following ink cartridges appear to be missing or damaged' ...all cartridges listed. Replaced cartridges...reset change to error message. Suggestions?


Read the below article :-

This would help you to resolve the problem.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Sep 13, 2010 | HP Office Equipment & Supplies

1 Answer

I have installed 2 new inks and still get a message asking me -- install new ink cartridges to continue .. I purchased these new inks 2 hours ago.

Install the cartridge by following the steps given in this link.
If the problem persists you will need to reset the printer.
Follow these steps to reset the printer:-
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message continues, go to the next step.

Also, Don't forget to remove nozzle protective tape from the cartridge using the pink pull-tab.
Do not touch the copper contacts or the ink nozzles
Good Luck and have a nice day.

Jun 09, 2010 | HP Photosmart D7460 Printer

2 Answers

My hp g60-549dx notebook connected to hp photosmart 6380

* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Hp 6380 error message 0xc19a0023

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others


There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 21, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Red tinged and blurry pictures from hp 6380 printer

Try a head clean. This is usually accessed from the printer menu on the printer, or the properties in Windows. If this doesn't work you could have faulty cartridges. This can be common with refurbished/refilled cartridges.

Dec 12, 2009 | HP Office Equipment & Supplies

3 Answers

Need password for phoenix bios version 4.0 release 6.0 notebook(laptop)

I can't help with any Back door passwaord BUT I have found a couple of BIOS Password Removers... perhaps ya can just get rid of the "Old" one and ya be all good? I "Googled" the following .... phoenix bios password cracker download ... and got heaps of hits.. So good Luck.

Aug 18, 2007 | IBM ThinkPad A21m 2628 Notebook

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