INK SYSTEM FAILURE
please turn printerOff and then On
This message comes up when I try to print
Try checking ink levels of the printer
If you have brand new inks replace the old ones and check if you will still get the same error
Clean the printheads contacts with damp clean cloth there might be ink residue that blocks the nozzles
'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel
An 'Ink System Failure' or '0x... ' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word 'Error .'
The steps to resolve this issue depend on the error code that displays on the product control panel with the 'Ink System Failure' message. Review the solutions in the section that addresses your particular issue.
Solution one: Reset the product
Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Description of disconnecting the USB cable.
Remove the cartridges from the product.
Wait for the 'Insert Cartridges ' message to display on the control panel.
Disconnect the power cord from the back of the product.
Wait 60 seconds.
Reconnect the power cord. If the product does not automatically turn on, press the Power button
Reinsert the cartridges, and then close any open doors on the product.
If you receive a prompt to print a calibration page, do so.
Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .
If your product is in warranty , contact HP.
If your product is out of warranty , click here to view additional printer support options starting as low as $20.
Hope it helps you a bit
Mar 29, 2011 |
HP Photosmart C6380 All-In-One InkJet...