Question about AT&T E5921 5.8 GHz - Cordless Phone

1 Answer

My AT&T E5921 5.8 GHz - Cordless Phone handset shows "Connecting". I have tried 2 new batteries and resetting the base station as per the instruction manual without success. The charging light remains on, and the handset indicates battery charging. The base station works for making and recieving calls, but the hand set doesn't function. Any suggestions?

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  • da surgen Apr 09, 2018

    Hit the find headset button on the base. Than try using it

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  • 43 Answers

Have you called customer service 1 (800) 222-3111, I'm sure this is an ongoing issue they can guide you through it.

Posted on Oct 09, 2018

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6 Suggested Answers

6ya6ya

6ya staff

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SOURCE:

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Posted on Jan 02, 2017

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yoav kleinfeld

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SOURCE: "searching" message even when handset on the base

Found the following in AT&Ts FAQs for your phone, I'll leave only what might be relevant: # Charge the handset for 12 hours. After the first charge, the battery will quick charge in only 8 hours. Re-cradle the handset nightly for recharging. The battery will not overcharge. # Connect telephone line from base to unit to modular telephone jack. If cord is already plugged in, unplug and reconnect at both ends. Also, you may want to try another cord from a working telephone. See the owner's manual under "Connecting to Phone Line." (you can get the manual here on the product page in case you lost it) # Try a working phone at the jack. If another phone has the same problem in that jack, the phone jack is defective. Good luck, hope you work it out

Posted on Jun 05, 2006

Anonymous

  • 1 Answer

SOURCE: Cordless phones will not connect to base.

I just had the same problem and tried several things with no results. Then, I figured I had tried everything else so I just unplugged the battery pack, set the phone down for 25 minutes and then plugged the pack back in. Phone worked again after that.

Posted on Nov 14, 2006

informatica

Greg Cann

  • 1114 Answers

SOURCE: Phone Installation - Out Of Service

Find the manual on the link below. Check batteries are charged preferably for a few hours then perform the reset as per the manual: To re-initialize the handset and base: 1 Disconnect the power to the base. 2 Remove the handset battery pack. 3 Wait at least 15 seconds. 4 Insert the handset battery pack. 5 Connect the power to the base. 6 Put the handset in the base to re-initialize. 7 Wait for handset to display READY (or handset name). http://telephones.att.com/docMgt/public/art/306/2255_.pdf

Posted on Jul 28, 2007

paul proctor

  • 4102 Answers

SOURCE: AT&T 2230 2.4 GHz Dual Handset Cordless Phone - additional phones?

Hi yes you can add additional phones to it as long as their the same frequency so that they pick up the signal from the main phone that plugs into the phone line.
Im sure you can have upto 4 handsets but just make sure theis same make and frequency

Posted on Jan 29, 2008

Anonymous

SOURCE: cordless phone does not connect

You may need to reset the Telephone Answering System. Complete the following steps to reset the Telephone Answering System:
Step 1: Disconnect the power to the telephone base.

Step 2: Wait a few minutes and then reconnect the power to the telephone base and charger.

Step 3: Set the day and time.

Posted on Apr 03, 2008

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