Question about Bose Companion 3 Series II Multimedia Speaker System (3-Piece) - Graphite/Silver

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I have a bose companion 3 series ii my base speaker has an broken audio input that i'm trying to fix can anyone help me Please!!!!

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For the premium price of Bose systems, it is abhorrent that they still use the cheapest, poorly made RCA jacks!! Other brands might use cheap jacks also, but at least I've never had shorting-out problems with those like I have with Bose RCA speaker jacks. [My speaker systems remain set-up in one position FOREVER, without any moving or hazards like kids, pets, or dumb adults messing with the wires.]

Posted on Jul 31, 2014

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I have a bose companion 3 series ii my base speaker has an broken audio input that i'm trying to fix. The plastic around the input jack is broke, can anyone help me as to where I can get the part or where to get it fixed?

Posted on Jan 01, 2011

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Yes you can fix it but need a soldering iron and tin and the part that will change. Get everything in radio shack or similar store. If you don't now how solderin go to this link: http://www.youtube.com/watch?v=Rm28jkKGMz4

Good luck

Posted on Dec 15, 2010

  • scott394 Jul 31, 2014

    For the premium price of Bose systems, it is abhorrent that they still use the cheapest, poorly made RCA jacks!! Other brands might use cheap jacks also, but then I've never had shorting-out problems with those like I have with Bose RCA speaker jacks.

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Posted on Jan 02, 2017

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This is a common problem it seems with the electronics within the speaker set. (Companion 3 with sub and remote pod, aka, 'puck' = help desk support term)
I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
So the sound that I got to enjoy from the Companion 3 system was amazing but electronic quality is very poor. For a set that cost above most other home user sets at FS and BB, it is substandard longevity.
I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.

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