Question about AT&T 1040 4-Line Corded Phone

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I receive a call and put them on hold for someone else in the office to answer. Even after the second person answers and finishes the call, the line stays lit/blinking on my phone so I have to pick up the line and hang up the phone. I have tried to hit the transfer button and transfer to the specific person and I get the same issue. I would like the call/line to not be lit after it is picked up and ended. I have looked thru the manuals and cannot find any instruction on this.

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5 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 1 Answer

SOURCE: Audio Feedthrough

how do you delete message that the machine is full

Posted on Jan 06, 2008

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Anonymous

  • 2 Answers

SOURCE: At&T 984 Two people can pick up the same line

This is a feature for in-house conference calls. The problem lies with two people answering the phone very close together. In the handbook, it states that if you want another party in your office or home to join in on a conversation, push the Line button twice. This allows another individual in on the phone call. This also happens in our office. One party answers the phone, while someone else is trying to answer the phone. One of the two individuals inadvertently is the first one to answer and pushes the button 2x. This automatically lets the other individual in on the line. The solution is to make sure if you answer the phone, don't push the button 2x and assume someone has already answered it.

Posted on Feb 06, 2009

greg411

Greg Standerfer

  • 45 Answers

SOURCE: AT&T 964 won't free phone line when incoming caller hangs up

Verizon is right, it's out of their hands. You may have a defective unit or it may be sharing the line with other equipment that is fooling the phone in thinking the call is still there. Or, you may have DSL on the line and it may not be filtered.

You'll have to start by eliminating other devices from the line, fax, computer, credit card machine etc. Now try the auto attendant voice mail. Add those devices back and check each time.

Posted on Apr 17, 2010

Anonymous

  • 2 Answers

SOURCE: phones will not release hold when picking up on a different phone

The filters are causing the problem. I ran into this same issue with a client. Once I removed the filter the hold function worked fine. It seems the DSL filter also filters out the frequency that the phones use to communicate with each other.

Posted on May 05, 2010

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http://www.uniden.com/pdf/DECT1580-3om.pdf

Setting Up the Answering System
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