Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

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My dvr freezes every hour then it says your hard drive is corrupted and everything must be deleted so I let it delete and everything goes fine for about 30 minutes to an hour and then the same thing happens

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Hi, Mary with Dish Network Customer Service. The problem you are having is a Hard Drive issue. If you have already deleted all the recordings and reset the receiver (unplugged it from the wall outlet for 10 seconds and then let it reboot) and are still having an issue, then the receiver must be replaced. You can contact Dish Network at 1-800-333-3474 or on line at http://www.dishnetwork.com/customerservice/contactus/live_chat/default.aspx, or e-mail me directly with your account# or phone# at marycatherine.brady@dishnetwork.com and we can get this set-up for you. I hope this helps resolve your issue.

Posted on Jan 12, 2011

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