Question about Canon Office Equipment & Supplies

1 Answer

Please I have canon copier IR3170C but it has been giving me this error code E000021 - 0001 any time i on the machine and it is being boot. Please help me out. thanks

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 71 Answers

Please I have canon copier IR3170C but it has been - getfile.asp?rid=1258 May 8, 2006 Please I have canon copier IR3170C but it has been - getfile.asp?rid=3215mages/getfile.asp?rid=3215" alt="getfile.asp?rid=3215" class="h_mi" /> Product : imageRUNNER C3100 / C3170 Title : E021-000x Error Code Error :
E021-000x Error Code: Developing rotary does not rotate and abnormal noise comes from motor.

E021 can be displayed when an error occurs in the developing rotary.
The detail codes are:
0001: The developing rotary home position cannot be detected.
0002: The intervals of flag detection during rotation is too short or long.
0003: The sensor does not detect the flag when the developing rotary stops at development point

As a result of inspection, it was found that the DC Controller PCB was unable to control the motor because it was faulty.

Workaround :
1. Check whether or not the developing rotary receives any physical load.
Rotate the developing rotary in a counterclockwise direction by hand to see whether it rotates smoothly. If any abnormality is found, eliminate the root cause. No problem is found, go to the Step 2.
2. Make sure that the connectors are securely fitted between J313 on the DC Controller PCB and the Rotary Motor (M8) or there is no pinched wire. No problem is found, go to the Step 3.
3. Replace the DC Controller PCB with a new one. If the symptom still recurs, go to the Step 4.
4. Replace the Rotary Motor with a new one.
DC Controller PCB: FG3-3846-030
Rotary Motor: FM2-0080-000 Canon USA, Inc. Systems & Technical Support Division

Posted on Jan 24, 2011

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My CANON IR3580i is giving me error 748-4150


If you wish to get some details; check the site linked here. Pull up older posts....
http://electro-medical.blogspot.com/

Jun 16, 2016 | Canon Office Equipment & Supplies

2 Answers

Error code E000006-0001


Please give the model and the make

Apr 18, 2008 | Canon imageRUNNER C6800 Copier

1 Answer

What is the error code 246


Error code 246 does not seem to be a defined error code from Canon. However if you go to page 13-176 in the service manual at this site and run the error log report, it should give you some indication of what actual error codes are occurring at that time. This should help narrow down the cause. All the possible error codes for both copier and fax are listed in these pages.

http://iiruc.info/gol/CopierPrinterFaxSM/Canon/ir1600_1610-sm.pdf

Sep 01, 2014 | Canon iR 1600 Copier

1 Answer

MY CANON COPY MACHINE IS GIVING A MESSAGE TO ME WHENE I AM STARTING IT. IT IS GIVING A MASSAGE LIKE THIS> if the machine still not operates normally, please cantact your service representative with the...


This is the general error code for all Canon copiers when there is a problem with the fuser getting hot. It can be reset once but most likely you'll have to have a qualified tech to fix it. Not knowing which model of copier I can't help you any further.

Sep 22, 2011 | Office Equipment & Supplies

4 Answers

I have canon ir400 machine... it displayed error codes e604 and e315... what i do? plz help me....


Sir i have recently purchased IR 400 canon photcopier my problem is the machine is giving error 604as soon the machine is started problem . plz solve my problem

Jan 06, 2011 | Canon imageRUNNER 400S Copier

2 Answers

Hi every one.i have canon copier ir105 gives me error code e602-102. I replaced hard disk ,after that the machine gives me error code e000744-2000 please if any help thank you


maybe the dc controller is also need to replace or try to reset the error first to reset the error code press * 2&8 simultaniously,* then select copier, then select function, then select clear, then select error, then press ok & turn off & on the power switch

Nov 21, 2010 | Canon imageRUNNER 105 Copier

2 Answers

Error code E00002-0081 in Canon IR3170C


Hi,
you have fixing trouble, to be specific E002 Insufficient temperature rise of the fixing unit.
The non-contact thermistor fails to
reach standby temperature (normally
190 deg C) within 180 sec after reaching
180 deg C.

Try to clear the error by entering service mode:
press *
Press the 2 and 8 keys of the keypad at the same time.
press *

navigate trough service mode : COPIER>FUNCTION>CLEAR >ERR


If these doesnt helps, replace entire fixing assy, its most reliable way to get rid of complications.

Hope that helps!

Aug 19, 2010 | Canon imageRUNNER C3170U Color Copier

3 Answers

Error code E000732-0001


This error indicates that it cant detect the scanner unit of IRC3220

Check the cable that connect the machine and scanner unit .switch off the machine disconnect the cable and reconnect it and switch on the machine again hope this will help

Jul 01, 2009 | Canon imageRUNNER C3220 Color Copier

11 Answers

Canon IR 3100 error code (E000020-0081)


error code E00020-0081 my canon printer IRC3170i.what is the problem?Anybody can help?

Feb 19, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

521 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

old marine
old marine

Level 3 Expert

2261 Answers

Ekse

Level 3 Expert

13434 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...