Question about Washing Machines
Posted by Anonymous on
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
Next, see the whirlpool / kenmore Service Manual for top load, direct drive washers:
I'd first pull the cabinet and completely remove the motor coupler, check that the holes in the center rubber piece are intact and then replace it.
If the holes in the center piece and the prongs from the plastic pieces aren't ligned up correctly when re-installing it, you can strip the center unit. It would look fine from a glance but wouldn't be able to drive the gearcase.
Since you CAN hear the motor, the problem does point to the coupler:
Also see the following for a detailed description of how to replaced it.
Posted on Feb 16, 2011
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Posted on Jan 02, 2017
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