Question about Washing Machines
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.
Look at the section on the Sears site for Agitator, basket and tub.
See the part "Dog, agitator "
Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.
Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.
Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.
Also see the following illustrated description of the above.
Posted on Feb 16, 2011
Tips for a great answer:
Jun 04, 2010 | Kenmore Washing Machines
on Feb 12, 2010 | Washing Machines
Dec 29, 2009 | Kenmore 24032\24036 Top Load Washer
Dec 28, 2009 | Whirlpool Washing Machines
Nov 15, 2009 | Washing Machines
Oct 10, 2009 | Whirlpool LSN1000LW Top Load Washer
Jul 17, 2009 | Washing Machines
Jul 03, 2009 | Washing Machines
Jan 25, 2009 | Whirlpool LSQ9600L Top Load Washer
89 people viewed this question
Usually answered in minutes!