Question about Sony Playstation 3 (PS3) Console

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I'm getting the error code 8013031B, it tells me to check my security settings. I tried resetting my router and ps3 and i still get the code, it won't let me on the internet but my laptop is connected right now. it started in the middle of playing an online game. i have modern warfare i was wondering if i may have been hacked. if theres anything else i can try it would greatly be appreciated

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You need to makesure the ps3 is linked up to the router

Posted on Mar 04, 2011

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1 Answer

Error:8013031b this is not cant network for my playstation 3


1st if you are running your PS3 on wifi then make sure the pass phrase is entered in correctly.
2nd reset the modem and router by turning off both for 20sec. if that doesn't work then find the little red reset buttun on the back of the modem or router and hold in with a ballpoint pen for 5sec. if you hold it in for 10sec. or more it will bring the modem or router back to its factory settings.

Sep 15, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

How can I fix ps3 error 8013031b


prez330 answered this question in a post a while back. Google is your friend on problems like this, I found his post by searching "ps3 error 8013031b".

According to Sony, these are the steps you should take to fix this error code. It has something to do with the way your system obtains its IP address from the network you are connected to. This should fix it.

SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS >

WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

Aug 12, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

Error 8013031b for ps3. tank's


According to Sony, these are the steps you should take to fix this error code. It has something to do with the way your system obtains its IP address from the network you are connected to. This should fix it.
SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS >

WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

May 17, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

How do you solve the 8013031B error code on the ps3


I have researched your issue and found that people who were experiencing the 8013031B error message resolved the issue in a few different ways.

1. Try rebooting your internet connection. You can do this by turning off the ps3 and disconnecting the the power from both the modem and router. wait 1 minute then plug the power back into the modem. Wait for the modem to establish a connection to your internet service provider (typically takes between 2 and 4 minutes). after the modem gets a connection plug in your router and wait for the router to connect to the modem (typically 1 to 2 minutes). Then power your ps3 on and retest.

If your still getting the same issue try bypassing your router.
If this fixes the problem then there is a issue with the router.
Your best bets are to try updating the firmware on the router and or resetting the router to it's defaults.

If none of the above steps resolve your issue then try resetting your ps3 to it's system defaults. This will cause you to lose all your data so be sure to back it up first on a usb drive.

Please post a follow up to let me know how this goes for you.
If possible please rate the solution I have provided. Thanks.

Aug 25, 2010 | Video Game Consoles & Games

1 Answer

Cant connect my ps3 psp go to the internet using


Check to see if your router has backwards compatibility to wireless G because the N router uses 256bit encryption coding while the G uses 128 bit encoding. PS3,and PSP use the 128 encryption coding also. If the router does not support 128 bit encoding you will never connect with it.

Nov 22, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

No connection


This error code is caused by a connection time out when attempting to connect to the Domain Name Server (DNS). If you are seeing this code you should check the following:
• Do you have a working internet connection (can you connect successfully using a PC)?
• Reconfigure your network settings (delete existing settings and create new ones)
• Does your Internet Service Provider (ISP) prohibit access to secure pages as a default setting? (this may lead to failures when accessing system software updates)
• Within network settings, is the Primary DNS being detected? If the ‘Primary DNS’ is displayed as 0.0.0.0 or is blank, the DNS is not being detected automatically. If this is the case you should contact your ISP and ask for the ISP’s DNS address. This DNS address should then be manually input into your network settings. Following all of these steps your PS3 should now be able to get online.
I also think one or two of you may be trying to get your PS3 online without a router. I'm not sure why they don't tell you, when you first purchase a PS3, all the things you'll need to run your console with optimum settings. But you DO NEED A ROUTER! I know this may sound silly to some of you, but I've been asked this SO many times, that I have to clarify... A modem is NOT a router. These are seperate devices.

Jan 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Internet connection failed but IP address obtained.


Hello,

Check to make sure that your router has gotten an IP Address from your ISP. Because you PS3 is telling you that it has an IP from your router. This means that the Router to PS3 connection has layer 3 connectivity, but what about from your router to your ISP? check that in the router by logging into the router's web page and going to the status page it should have your information from your ISP if it does not make sure that the main page is set to the proper settings either get IP automatically (Cable Modem) or Get PPPOE (DSL) connection (Make sure that your password information is correct to).

Now after checking these items make sure that you set the router up as the DNS for your network buy setting this on the status page then in your PS3 (set the DNS setting to point to your router, and set your router up as a caching DNS server).
Then power cycle the router after saving everything, and power cycle your PS3 after setting everything. This should clear up your problem.

Thank you,

Shuttle83

Oct 24, 2008 | Linksys Wireless-G Broadband Router

1 Answer

Ps3 security code


The security code, that is called network key, is stored inside the router.
Check your router manual, it will tell you how to connect to the router using Internet Explorer.
You put router IP number on Internet explorer bar and open router control panel, then you go into wireless settings, and there you find the key.

Sep 08, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Error 80710723


From Wolverine - Deactivate the "Media Server Connection" under Network settings will fix 80710723 error

Aug 12, 2008 | Sony Playstation 3 (PS3) Console

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