Question about Bertazzoni X304PIRBI Dual Fuel (Electric and Gas) Range

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I just installed a new bertazzoni and somehow when I turn a burner on, the flame only stays on as long as the igniter is still clicking. If I let go, the flame turns off. the only way to get the flame to stay on is to keep the igniter on for 5 to 7 seconds. Anyone encounter this?

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Hello Mike,

The problem seems to be your thermal-couple safety valve. As when the valve does not get enough heat or has gone bad you have to replace it as the burner will not keep the flame going. If it is newer than two years it should still be under warranty and Bertozzoni will repair by calling 866 905 0010.
However, if it is older than two years there are five therma-couples on this Range I will need to know exactly which burners are working and which are not as to find out the part numbers.

Thank you for chosen FIxya.com

Justin

Posted on Mar 09, 2011

  • 2 more comments 
  • mike23950 Mar 09, 2011

    Thanks Justin. The thing is that it's happening on all burners and yet once they have been going for a while and they are "warmed up", then I can turn them on and off no problem. Do you still think it's the valve?

  • Justin Burnett
    Justin Burnett Mar 10, 2011

    I think that your thermocouple is acting up or not a justed to the pilot properly. I would replace the thermocouple on one side and see if that solves that problem.

  • ayca111 Aug 30, 2011

    Mike23950 - did you ever figure out your burner problem? I have the same issue on just one burner (the big one) and am wondering if/how you resolved it.

  • Anonymous Nov 30, 2018

    I was told that you had to hold the sparker going for several seconds until the therma-couple heats up, and then the flame stays on. That works for me. But it's more like 3-4 seconds, not 5-7.

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