Question about HP Office Equipment & Supplies

1 Answer

My HP C5280 Printer has an error message "carriage stall". None of the suggestions made on the website have worked. Seems to be in a continuous loop. How can I get a hardware reset or local service? (Oxfordshire)

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,591 Answers

A carriage stall either means the carriage cannot move, or the printer THINKS the carriage isn't moving.
Most HP printers use a calibration strip to tell where the carriage is, and if that breaks, there's nothing you can do about the carriage stall message, the unit has to be serviced or replaced!
Here's a quick test though.disconnect the power from the unit. Reconnect the power, and while the whirring and so forth is going on, disconnect the power again.
See if you can move the carriage (the part with the printheads) all the way left, and all the way right.
if it sticks, find out what's obstructing it, because that's the problem.
If you CAN move it all the way left and right, chances are that calibration strip is broken.

Posted on Mar 19, 2011

Ad

1 Suggested Answer

Anonymous

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Continuous c5280 "carriage jam" error message


If you already followed these instructions, the last thing to do is to service the printer. I don't know of any self-fix options for this printer. It's worth validating that you've already completed these steps as described.

Carriage Jam or Carriage Blocked Message Displays on the All in One

Apr 21, 2014 | HP Photosmart C5280 Printer

4 Answers

I have a HP Photosmart C4280 al--in-one printer. This morning it refused to copy a document. It also refuses to print. Always there is a message "carriage jam. Press OK". This does not cure the...


The Carriage Jam error message displays on the control panel display. The print carriage, which holds the ink cartridges, stalls against the left side of the printer. A paper jam might have occurred previously.

Sep 02, 2008 | HP Office Equipment & Supplies

1 Answer

Get message refer to print documentation on hp c5280 printer


Hi
Have you tried cleaning the cartridge contacts & printer carriage contacts?
  • Clean the cartridge contacts.
  • Clean the contacts in the carriage.
  • Other wise Follow Us For
    HP Printer Support

Sep 29, 2012 | HEWLETT-PACKARD PhotoSmart C5280 Printer...

2 Answers

I received a new printer today, I installed the software and ready to test print page. I get error message that the carriage is stalled. I found a procedure on HP web site that to fix problem, but it...


The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

Jul 14, 2011 | HP H470 InkJet Photo Printer

1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

2 Answers

We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

2 Answers

Message says carriage is stalled


Hi,

Please Click Here and follow the instructions on the document to resolve this issue.

May 26, 2009 | HP DeskJet F380 All-In-One Printer

3 Answers

HP Business Jet 2800 stall error message


See http://fixyourownprinter.com/forums/inkjet/42029
"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

Mar 12, 2009 | HP Business InkJet 2800 Printer

1 Answer

Carriage jam


Did you try shutting it off, unplugging it from the wall and your computer for at least 1 minute then restarting it ?

Jan 21, 2009 | HP Photosmart C5280 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

148 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Cindy Wells

Level 3 Expert

6073 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...