Question about KitchenAid KFP750 Food Processor

1 Answer

The motor popped when I first used it. I had a US version (110 volts) and plugged it into Australian plug with adapter at 240 volts. Any ideas?

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  • KitchenAid Master
  • 3,740 Answers

All the adapter did was enable you to put 240VAC straight into your 110/120VAC coffee maker. You needed a step down transformer to drop the voltage from 240 to 120 VAC. This is not what you wanted to hear but you have damaged your coffee maker substantially by using the wrong voltage. Also the US version is designed for 60 HZ power vs AU 50 Hz power unless stated otherwise on the input power data plate.



Damage that has probably taken place:

1. Motor PN 8211837

2. Relay and Switch assembly PN: 8212011. .

3. Capacitor PN 8211608

Cost to repair... will be close to total replacement value due to shipping costs & customs of replacement parts



Thanks for choosing FixYa,

Kelly

Posted on May 13, 2011

  • 1 more comment 
  • Anonymous May 13, 2011

    Thank you so much for your help! Do you know where I can purchase these parts from?

  • Anonymous May 13, 2011

    and wont I have the same problem with the whole US versus Australia thing?

  • Kelly
    Kelly May 13, 2011

    Before you go ordering parts contact KitchenAid AU here:

    http://www.kitchenaid.com.au/au/contact-...

    For all KitchenAid Product Enquiries please use the Australian Toll Free Numbers below or contact us by email


    Please direct all order enquiries to

    orders@petermcinnes.com.au

    This e-mail address is being protected from spambots. You need JavaScript enabled to view it


    marketing enquiries to

    marketing@petermcinnes.com.au

    This e-mail address is being protected from spambots. You need JavaScript enabled to view it


    enquiry emails to

    enquiries@petermcinnes.com.au

    This e-mail address is being protected from spambots. You need JavaScript enabled to view it




    Australia (Toll Free): 1800 990 990


    If calling from a mobile phone please use 02 4902 6500



    Questions to ask:

    1. Will your 60Hz unit work ok after getting all the necessary & correct repair parts?

    2. Can they get these parts for the US usage KFP750:

    a. Motor PN 8211837

    b. Relay and switch assembly PN 8212011

    c. Capacitor PN 8211608



    See what they say. Personally I don't think the 50 Hz vs 60 Hz will be an issue. What will be an issue is having a 120VAC power supply with enough current to operate the Food Processor.



    If KitchenAid AU can not help you with replacement parts then your stuck with ordering the parts from a US source, AU customs, & shipping charges. My honest opinion is by the time you get the parts and get it repaired... the total repair cost will be close to the price of a new AU capable KitchenAid Food Processor.



    I just checked to see what the price of an AU unit equal to yours would be:

    http://www.kitchenaid.com.au/au/our-prod... 399.00 AU



    Your best chance of getting parts shipped to AU is probably via searspartsdirect.



    The motor is item 8 of the below link: PN 8211837 USD $85.89 REPLACED by

    Sub. motor number PN 8212309

    http://www.searspartsdirect.com/partsdir...



    Capacitor PN 8211608 USD $45.29

    http://www.searspartsdirect.com/partsdir...



    Switch Panel PN 8212011 USD $40.98 (in stock)

    http://www.searspartsdirect.com/partsdir...



    All items ordered through PartsDirect are shipped via UPS, FedEx or the US Postal Service.



    I see $171.00 in repair parts costs + shipping + customs / duty + tax + labor.



    Your decision on how to proceed. I am telling you that knowing this unit was plugged into 240 VAC the parts above are what I would expect to have to replace to make the unit as good as new..



    Kelly


    Please direct all order enquiries to orders@petermcinnes.com.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    marketing enquiries to marketing@petermcinnes.com.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    enquiry emails to enquiries@petermcinnes.com.au This e-mail address is being protected from spambots. You need JavaScript enabled to view it

    Australia (Toll Free): 1800 990 990

    If calling from a mobile phone please use 02 4902 6500

    Questions to ask:
    1. Will your 60Hz unit work ok after getting all the necessary & correct repair parts?
    2. Can they get these parts for the US usage KFP750:
    a. Motor PN 8211837
    b. Relay and switch assembly PN 8212011
    c. Capacitor PN 8211608

    See what they say. Personally I don't think the 50 Hz vs 60 Hz will be an issue. What will be an issue is having a 120VAC power supply with enough current to operate the Food Processor.

    If KitchenAid AU can not help you with replacement parts then your stuck with ordering the parts from a US source, AU customs, & shipping charges. My honest opinion is by the time you get the parts and get it repaired... the total repair cost will be close to the price of a new AU capable KitchenAid Food Processor.

    I just checked to see what the price of an AU unit equal to yours would be:
    http://www.kitchenaid.com.au/au/our-products/food-processors/chefs-basic-food-processor/food-processors/chefs-basics-food-processor/chefs-basic-food-processor 399.00 AU

    Your best chance of getting parts shipped to AU is probably via searspartsdirect.

    The motor is item 8 of the below link: PN 8211837 USD $85.89 REPLACED by
    Sub. motor number PN 8212309
    http://www.searspartsdirect.com/partsdirect/part-number/8212309?pathTaken=partSearch&prst=0&shdPart=8212309

    Capacitor PN 8211608 USD $45.29
    http://www.searspartsdirect.com/partsdirect/part-number/8211608?pathTaken=partSearch&prst=0&shdPart=8211608

    Switch Panel PN 8212011 USD $40.98 (in stock)
    http://www.searspartsdirect.com/partsdirect/part-number/8212011/0011/665?pathTaken=partSearch&filterPart=&pop=flush&prst=0&shdPart=8212011

    All items ordered through PartsDirect are shipped via UPS, FedEx or the US Postal Service.

    I see $171.00 in repair parts costs + shipping + customs / duty + tax + labor.

    Your decision on how to proceed. I am telling you that knowing this unit was plugged into 240 VAC the parts above are what I would expect to have to replace to make the unit as good as new..

    Kelly

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