Question about CreoScitex EverSmart Jazz+ Flatbed Scanner

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Slides scanned in the slide holder on my Creo Eversmart Pro are a bit soft. How can I get them sharper?

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6ya6ya

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Posted on Jan 02, 2017

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Anonymous

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SOURCE: creo eversmart supreme Mrk 1 solid red status light

There's either a problem with the power supply or the control board, most likely the control board. Have you tried running the diagnostics yet?

-Ryan
omnicow at gmail dot com

Posted on Feb 12, 2010

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-Ryan
omnicow at gmail dot com

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You should contact genesis equipment in AZ.
http://www.genesis-equipment.com/
I've ordered bulbs from them for my Jazz+. Kodak no longer supprots the Jazz, Jazz+, Pro, and older, so you'll have to find alternative suppliers for parts. Genesis should be able to help and can do the work for you if needed, but crating and shipping something this large wouldn't be cheap. You'd probably better off just buying a replacement at that point.

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I've now managed to solve this initial problem by installing the relevant extension for the SCSI PCI card, however when I try to launch the scanner software the error message 'No communication with scanner" pops up

I've tried the obvious cables check etc. Any ideas?

Thanks

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