Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I have a hp officejet pro 8500a and it has started leaving a black line on all copies when the original is fed thru the ADF. What is causing this??

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Hi, Change first black color print head cartridge just open cover then replace black print head cartridge.close cover wait for ink cartridge reinitialize if ready print test again.if same print having black line all copy needs to replace also black ink cartridge.



Posted on Jun 30, 2011

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The sheets fed thru the ADF are traveling in front of a thin piece of glass (having the length a little bit bigger than the sheet's width). Try to lift the scanner's lid, locate that piece of glass and try to clean it.

Posted on Jun 30, 2011

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Please perform Solution two: Clean the ADF rollers and separator pad, provided in the follwing HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00228023&cc=uk&lc=en&dlc=en&product=421991

:) Dr Tony

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