Question about Cuisinart DLC-2011 PowerPrep Plus Food Processor

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My cuisinart food processor doesnt work. the power light is on but it doesnt work even if I push any function keys. What happened to my processor

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Try making sure the attachments are "locked" in placed.

Posted on Jul 09, 2011

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Posted on Jan 02, 2017

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Make sure the bowl is positioned on the motor base correctly, and the actuator in the lid that pushes the interlock rod down is not bromen or damaged. If it is intact and working correctly, then check the switch it pushes on, or the main power switch.

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I have a cuisinart pro classic food processor, and even though bowl and top are locked in place, it will not start.


On the processor look at the bowl and lid and see where they are supposed to engage the motor. If this is broken then that is the problem, find something to push on where the part of the the bowl and lid assembly would push, if it comes on then you have figured out the problem.

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Won't start


Make sure the work bowl handle is locked in place so that it is facing the front of the processor (same side as the on and off switches).

Make sure the feed tube of the lid is facing toward the back of the processor and that the plastic or metal rod of the pusher sleeve is facing the back of the processor.

Note: this assembly only applies to the Cuisinart DFP-14 series - every Cuisinart has a slightly different assembly for it to turn on.

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Power is available (light is one) but nothing


Sounds like a safety feature working. Unplug. Take apart as if you are going to clean it. Check all parts carefully to see if there is anything broken, like a nub.(Are all parts there?) Put back together, making sure they are fully engaged. Plug in and try. This happened to my food processor and it was a bit of dried food stuck in the bowls sliding track that kept it from clicking fully connected. Hope this helps!

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Food processor does not work but light is on


Put the work bowl, lid, and pusher on one piece at a time - handle of work bowl faces the front of the food processor, hollow feed tube faces the back, and the sliding lock switch on pusher sleeve faces the front. Should turn on.

If it doesn't, test the motor - remove the work bowl and other parts completely. Plug the base in and turn it on, and use a pen to push in the dark grey or black button on top of the base - if it spins, the motor is still good - you may just need a replacement part. If it doesn't make a sound, it needs to be sent in to Cuisinart for repair.

Mar 29, 2009 | Cuisinart DLC-8S Pro Custom Food Processor

1 Answer

Tried to use my powerprep pluss cuisinart food processor and nothing happens. The on button lights up but nothing happens when i press the pulse button.


Remove the work bowl from the base of the food processor, and separate the bowl, lid, and pusher sleeve.
Plug the base into the wall outlet, turn the food processor ON, and then use a pen to press in the dark grey or black button on top of the base of the food processor - if you hear some kind of noise, then your motor is still good.
Put the work bowl on first, with the handle facing the front of the food processor.
Put the lid on, with the lid lined up with the handle of the work bowl.
Put the pusher sleeve in the lid, with the metal piece facing the front of the processor.
Your processor should now turn on.

If it doesn't call Cuisinart and see if you are still in-warranty (3-year warranty).

Good luck!

-Tha Mp3 Doctor (also loves Cuisinart)

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1 Answer

Cuisinart Prep 11 Plus Food Processor - Help!


Not sure if you found the solution by now but we recently had a similar issue. Make sure the bowl is put on such that the handle is facing the front of the processor. There is a little black button that gets depressed when the lid gets put on. We had to get the thing to work one night and spent hours trying to get the processor on and then trying to get a blender to work before finding the problem.

Hope this helps.

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