Question about HP Deskjet D2360 InkJet Printer

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My printer doesn't print word documents (it doesn't print in black, but it does in colour), it prints everything else. I already checked the port (it's USB), changed the cartridge, uninstalled and installed again the printer - but nothing. Help! Thanks

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  • Mateja Habinc Aug 01, 2011

    has not worked, The alignment pattern has been printed only in what is in colour, not also in black. I've changed two cartridges, none worked - it's still not printing in black.

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  • 199 Answers

Try the following
1.power on your peinter
2.while press and hold the power button ,open and close the top cover times.

printer pick the paper and print the test page and alignment pattern for black and color.
if any of the black or color alignment pattern is not print ,then u have to change the cartridge accordingly.

Posted on Aug 01, 2011

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regard
priyabrata (Be. in it)

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Rate the solution as appropriate !

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