Acomdata Computers & Internet - Page 9 - Recent Questions, Troubleshooting & Support


The scary part is that you TRIED AN OTHER POWER SUPPLY was it the same VOLTAGE??? aws it the same AMPERAGE/WATTS??? was it the same POLARITY??? You could have dammaged the device if you did not respect the power ratings... IT'S NOT JUST A MATER OF PLUGING IN WHATEVER FITTS... You can buy a UNIVERSAL POWER SYPPLY but it has to meet the same VOLTAGE, AMPERS (WATTS), the same POLARITY (tip POSITIVE or tip NEGATIVE) etc... hopfully if the device is not dammaged, bring the storage device to a good electronic store and ask for a equivallant replacement meeting the EXACT power ratings on the device... if it works JUST PRAY GOD THAT YOU'LL NEVER DO THAT AGAIN, if it don't than you've busted the unit, DONT PANNIC you can still recover what ever is on the drive by taking it out of the enclosure and connecting it to a desk top PC via a SATA port and recover the DATA, as for the rest (USB CONTROLLER) than throw it away in the garbage...

GOOD LUCK!!!!

Acomdata E5... | Answered on Aug 30, 2011


For that you need change some registry keys and delete upper and lower filter with below method. First make sure usb cable connected to harddrive is working fine. Try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

Acomdata... | Answered on Aug 12, 2011


Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

hope this helps

Acomdata... | Answered on Aug 05, 2011


Just connect you HDD
go to my computer
right click on hdd icon
select format
and then click format

Acomdata... | Answered on Jul 25, 2011


You can try opening it and using the drive inside the box in your machine. It may be the box is busted, not the drive.

Acomdata 250GB... | Answered on Jul 24, 2011


I think the computer installed the wrong driver for it automatically ..get into the device manager ..(right click on computer /choose properties/hardware /device manager ..) Look for it in the list ..it may be with a wrong description ..and wrong driver..In this case will be listed in yellow with a ! sign on i t..
Click right on it ..and after that uninstall ..
Do not let the computer install it auto ...refresh the list by clicking right on the device category ..and choose scan for new hardware ..
When it is found ..the computer will try to auto install it ...cancel the operation ..and insert its driver disk ..than click right on it ..and choose update driver..and next ..It will start an installation wizard ..and you will have to deny the auto installing and choose a location manually ..Point it to the disk drive ..and try to install it ..
If it is still makes the same ..try to see4 if it is installing itself auto in another computer..This way you will know for sure it is not it's fault ..but a computer operation system error ..
In this case try to change the port or reinstall the operation system ..cause something may be missing in it and cause the issue ..
let me know what you 've done ..and how it is behaving ..

Acomdata... | Answered on Jul 23, 2011


Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your ((motherboard to your hard drive)) make sure they have a secure connection and are not faulty or just replace them they could be faulty
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they could be faulty ?
one bad lead will end with a computer error a computer needs its connections continue its cycle and have an end to function properly

even something as small as an electrical extension or a faulty fan lead can cause this problem follow the troubleshooting procedure a computer needs all of the data and electrical current to travel through every device and to have an end to be able work properly

a motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail check all electrical extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working also it could be a dirty computer clean all of the dust from your computer you could use a vacuum cleaner but whatever you use make absolutely sure there is no moisture gets to anything in your computer and before you touch anything be sure to wear an earth strap hope this helps

Acomdata... | Answered on Jul 21, 2011


if your hard drive is an IDE and not a sata connection , you have to check hard disk jumper,as you see there is a jumper at the edge of the disk,make sure to set it properly , pull it out the look for the secondary connection or the slave , good luck

Acomdata... | Answered on Jul 10, 2011


If the unit has power, and is connected, the drive inside the case may have failed. Most external case hard drives have short lifespans due to the heat generated and held by the case.

Acomdata... | Answered on Jul 05, 2011


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Acomdata E5... | Answered on Jun 22, 2011


My External HDD in your picture :D


Turn your HDD off & back on

Acomdata 500GB... | Answered on Jun 11, 2011


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Acomdata... | Answered on May 30, 2011


Hi there,
I believe that the demo will only recover 54kb because it only a demo.after that it may ask you to purchase the real active file recovery software.

if in doubt it would be a good idea to take down to a IT specialist and get done properly.A few dollars is worth spending on the recovery of lost Data,aye??

G.

Acomdata... | Answered on May 29, 2011


Hello,
it is a known issue that these particular drives sometimes don't get recognized by the Operating System, after coming out of Sleep, Stand By, or Hibernation.
Simply try to disconnect and reconnect the drive again in the USB port, if this doesn't work then, Disconnect it from the USB and connect it to the Firewire. if this doesn't work then, Restart the computer.
It should solve the problem.

Acomdata... | Answered on May 22, 2011


Try this... http://findandmount.com/

Acomdata 1TB... | Answered on May 19, 2011


http://www.softwaredriverdownload.com/acomdata_hd500uhe5-72_drivers.html


Install this driver on the new PC and your new system should then be able to recognize the drive and you should be able to access your files.

Acomdata... | Answered on May 19, 2011

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