Bose Audio Players & Recorders - Recent Questions, Troubleshooting & Support


Model numbers matter. What is your model number?

Bose Audio... | Answered on Dec 02, 2019


had the same issue. Trial and error - I tried shorting every pair in the control pod dock with a paper clip. Turns out it is totally possible to bypass. You need two: top row, right side to third row, one from the right (below it by two spaces), and second row (there are only two in the second row, connect them). One tells it to turn on, the other passes audio through. I'm only getting sound from the right channel, so probably need to connect one more pair...

Read more: Can i operate my bose companion 3 without the control pod? - I lost my control pod. can i go around it. :: Ask Me Fast at http://www.askmefast.com/Can_i_operate_my_bose_companion_3_without_the_control_pod-qna6342714.html#q3658086

Bose Companion 3... | Answered on Nov 23, 2019


Manuals (randomly chose a Series 2 from 1990-1994 - if not that, then choose the series from the Bose site)
https://www.bose.ca/en_ca/support/products/2_speaker_home_theater_support/am3_series2.html

https://www.bose.ca/en_ca/support/search.html?category=2_speaker_home_theater_support&query=acoustimass+3&queryForDisplay=Acoustimass+3

There are a number of different models. Assuming you don't have a Powered version of the speakers (You'll know you do if you have to plug the subwoofer into AC power)
For the Unpowered systems, the subwoofer plugs into the Speaker R and L outputs of a receiver or an amplifier, so you will have to provide amplification. The satellites plug into the subwoofer and are NOT intended for direct connection to an amplifier.

You should be able to use whatever amplifier has audio inputs from your TV, and regular speaker wire connections out.

Bose Audio... | Answered on Nov 19, 2019


have you tried a new cable?

Bose 321GS... | Answered on Oct 14, 2019


Anything that trips the mains has shorted and should be looked at by a technician. Such devices are potentially a fire hazard and should not used and unplugged from the mains till it can be fixed.

Bose Audio... | Answered on Oct 12, 2019


Check your jack. A bad jack will cut-one ear. Try wiggling the wire going into your jack. You can buy the entire jack and plug.

Bose QC15... | Answered on Oct 01, 2019


It will make a noise with the bass going through it. Lights are not fitted on some models.

Bose Audio... | Answered on Sep 28, 2019


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Bose SoundDock... | Answered on Sep 24, 2019

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