Canon imageCLASS - Recent Questions, Troubleshooting & Support
Mf5750 adjusting waiting to scan
We are an authorized Canon Service Center and I can tell you 90% of the time the solution is simple. The machine needs to "acclimate" itself.
Just unplug it.....wait a second or two....plug it back in. The next part is the hardest - you have to wait. DO NOT touch any buttons or mess with the machine during this waiting period..and I mean nothing. Sometimes the wait can be 15 minutes. But after that all is good to go. The Canon MF3110 series is very similar and we have set-up around 100 of these. ALL of them were like this. No big deal.
Being that were are an authorized service center for this machine and you might need a part or something, you can find us easily by go to: http://bopcanon.com/IMAGECLASSMF5750Series.aspx
on Oct 16, 2019
How can you check the page counter on the MF5770
If there is a LCD panel on the front there will be a maintenance mode for you printer if you find out which key presses you need to enter it then you will find the page count plus other info like no. of cartridges, you might have to go to a 3rd party dealer who specializes in printer repair as most companies like canon and brother can get hold of the service PDF's.
on Oct 04, 2019
Canon ir 1024 iF shows E808 code error. How can it be fixed?
1) The error E808 occurs when one of the connectors in the fixing assembly is not properly plugged in when the unit is on.
2) This might have occurred while replacing the fixing assembly or performing a troubleshooting attempt on the machine.
3) You can find the connector above the fixing assembly at the right corner, behind the cover on the machine's side.
4) To clear the E808 error, unplug the machine from the power supply for at least 10 minutes. The error will appear again if the thermistors are in bad condition.
5)The fixing film assembly should be replaced in such case.
For more printer related assistance get in touch with our experts by just giving a call @ 1-866-293-9220.
on Jul 06, 2019
Set up my printer to work wirelessly with my laptop
Is your printer able to accept a USB ??
Purchase the wireless networking USB connector...Install the software onto your laptop and if your laptop has wireless connections already, it shoudl automatically pick up the printer. If not you need to also purchase a wireless card for your computer.
on May 31, 2019
Ir 2204error code e002-0000
The fixing film unit is faulty (i.e., the main thermistor TH1 has poor contact, or the fixing heater is faulty). The main power supply PCB is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>FCLEAR>ERR.
on Apr 14, 2019
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