Cyberhome Televison & Video - Recent Questions, Troubleshooting & Support

WMV won't play in the DVD, convert it to MPEG or DIVX.

Cyberhome CH-DVD... | Answered on Oct 30, 2019

my dvd player only plays movies back in black and white...not color. why?

Cyberhome CH-DVD... | Answered on Aug 24, 2019

Try using a cleaning disk.

Cyberhome CH-LDV... | Answered on Jul 06, 2019

dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would it just wont read. any ideas?

Cyberhome CH-DVD... | Answered on Jun 04, 2019

Romy... there are "membrane switches" located behind the front panel. Sometimes they go bad or get dirty and won't work.

MOST times these are a SINGLE panel with many switches. Often they are a pain to GET and install... Only the right one will work!

switch-o5myk4hhi5b5q5if45zblvzs-4-2.png Anthony

Cyberhome... | Answered on May 20, 2018

Get into this link, by copy and paste the link into the address bar of your browser. You can download the manual for your remote control from here.

Cyberhome CH-DVD... | Answered on May 19, 2018

Try using code search to find something that works. All universal remote controls do not contain all possible codes.

Cyberhome CH-DVD... | Answered on Feb 18, 2018

Wat is the code to dvp4000dvd player

Cyberhome CH-DVD... | Answered on Jan 22, 2018

Here is the quick start guide

You seem to be using the Video & Audio connection. Start at the Player. Connect cables to YELLOW Video, RED Right Audio WHITE Left Audio Then go to TV and find the YELLOW input RED input and WHITE input. On some TV's they are separate, some combine them with the COMPONENT inputs (Component is 5 cables you will use 3 of them if you only have COMPONENT inputs)
Some TV's have an input button on the remote but no on screen selection. Try pressing the input repeatedly to access the other inputs. Lastly you will not get upscaling if you are using the 3 cable hook-up. To get upscaling use an HDMI cable to connect. Be sure to not have both types of cables plugged in at the same time HDMI by itself is best. If you reply with the modelof the sanyo TV I'll try to get you more info.

Cyberhome CH-DVD... | Answered on Jan 05, 2018

Check the remote control for its infra-red emission. Check it with fresh batteries. Check by pressing all the buttons on it; and see whether all of it generates infrared signal while pressing. If it is found OK, check and replace the infrared sensor inside the TV. If you wish to get some details; check the site linked here. It has details about how to check a remote control; by one among the post. Pull up older posts. If the remote control is found OK; check and replace the infra-red sensor inside the TV. Contact any service technician.
Search these sites by type in this key phrase "how to test a remote control "in the "search box at the top right of the display window of the Homepage" to get the related post quickly. [open and clean] [open and clean]

Cyberhome... | Answered on Dec 23, 2017

If it is powering up it is NOT the power supply that is at fault. If the door won't open it is likely the belt that moves the tray.

Unplug the unit and remove the screws holding the case shut.
On the left side you will see a metal plate that is the top hold down for the DVDs.
Remove the four screws and pull up on the plate. There will be some resistance as the top spinner is held in place to the spindle by a magnet.
Plug in the unit but DO NOT touch anything on the right side where the power comes in!
Power on the unit and hit the eject button. If the tray slides out now you are partly in luck.
With the tray ejected unplug the power.
Partially push in the tray and look along the front. You will see a small pulley (motor) and a large pulley. There will be a "rubber band" looking drive belt there. Likely that drive belt is dry rotted.
Getting one is the trick. I'd suggest rescuing one from an old CD/DVD drive from a computer.

Cyberhome DVR... | Answered on Dec 15, 2017

Your grandson was sold a defective unit.

Cyberhome... | Answered on Nov 30, 2017

Not finding what you are looking for?
Cyberhome Logo

1,276 questions posted

Ask a Question

Usually answered in minutes!

Top Cyberhome Televison & Video Experts


Level 3 Expert

512 Answers

The Knight
The Knight

Level 3 Expert

76186 Answers

Kahn Chaddock

Level 1 Expert

14 Answers

Are you a Cyberhome Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides