FreeMotion Exercise & Fitness - Recent Questions, Troubleshooting & Support

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FreeMotion... | Answered on Jan 14, 2020

If one of the buttons is stuck, none of the buttons will work.
Try using a hair dryer to free the stuck button. the heat (use low) will cause the button to expand and might free the button.
Otherwise, the consoles are not repairable, and are a straight replacement item. Call Icon Fitness for parts pricing.

FreeMotion... | Answered on Mar 07, 2019

If it is battery operated (batteries are in the console) change them first.
If that isn't the problem, you need to open up the bike and check the servo motor operation and the eddy mechanism.
Many of the Icon bikes have lifetime warranty on the eddy mech. Check your manual for warranty coverage.

FreeMotion... | Answered on Mar 07, 2019
motor part number-4taeoove4xnr5af20ezqxfvu-4-0.jpeg There is a support option at the website to help you determine if the motor needs to be replaced.

FreeMotion... | Answered on Mar 07, 2019

I have freemotion treadmill t12 ,and it says on the screen 0x00 and 0x23 ,anyone knows what are those errors?thanks in advance

FreeMotion... | Answered on Feb 25, 2019

9 out of 10 times the issue is a worn out clutch bearing or "one way needle bearing". Freemotion and Nordic Track are both owned by ICON Fitness. This technology for fitness equipment comes from the original Nordic Track skier. In the skier, there is a flywheel with an axle through it in the middle with skis left and right. Under each ski just about center of the length is a rubber roller that fits over the flywheel axle. Inside this roller is a "one way needle bearing". That is, when you push to the rear with the ski, the bearings rollers will shift and lock against the axle and engage the flywheel. When you pull the ski back forward the rollers inside the bearing release the axle and allow free movent forward untill you again push to the rear. Many poor souls were sold new skis and tension straps in most cases to no avail. What needed to be replaced or rebuilt were the rubber rollers under the center of each ski with the "one way needle bearing clutch" inside. The same technology is used inside this exercise bike except that the "one way needle bearing" is pressed directly into the flywheel itself. So rather that replacing or rebuilding the "roller clutches", you need to replace or rebuild the "flywheel". The price for the flywheel from ICON is $600 plus. Thats right $100 more than you probably paid for the bike. There used to be businesses that rebuilt the roller clutches for the skiers. There is no rebuild service available for the flywheel on this bike. So if you don't buy the maintenance contract witch will cost you as much as the bike for 4 or 5 years you have a very heavy piece of junk to dispose of. This is planned obsolescence at it's best. If you are very handy. You can disassemble the bike and find a commercial machine shop that can replace the bearing for you. It is sandwiched between roller bearings on each end. You will need a press designed to remove and replace bearings for commercial machinery like conveyor belts and assembly line equipment and someone to order and replace the same or an equivalent bearing. This actually should be a relatively affordable service. At least in comparison the only other option.

FreeMotion 350R... | Answered on Jan 16, 2019

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