Frost Freezers - Recent Questions, Troubleshooting & Support

no, chest freezers are not frost free. You have to empty and defrost once a year. There is a drain in back.

The reviews are not good.

Frost Freezers | Answered on Jul 20, 2019

Have you checked for equal air flow? Sometimes letting the freezer defrost completely clears up the problem and clean the dust at the cooling fins while it isnempty and easier to move. Good luck

Frost Freezers | Answered on Sep 29, 2018

Check door seals for folds or dropping door sound like a air leak normaly you will see frost build up right were problem is

Frost Freezers | Answered on Mar 02, 2017

More info is needed to see what type of lights and switches that it uses then we can tell you how

Frost Freezers | Answered on Mar 02, 2017

call a local repairman . Or plan on buying a replacement

Frost Freezer... | Answered on Jan 01, 2016

If the seal is working now you probably just need to defrost it one good time. Having the door open to work on it would allow a lot of moisture to get in which leads to the frost. If you get rid of it and dry it out it shouldn't be a problem if seal is good now.

Frost Freezers | Answered on Sep 28, 2015

Frost free means that the evaporator coil will not accumulate a thick layer of frost. It will not prevent frost from accumulating on the walls of the freezer. To slow down the amount of frost build up inside the freezer, do not keep the freezer door open for any longer than necessary. The freezer door seal may be defective. This would allow moisture in that would freeze on the inside walls. A heater with timed intervals to come on is one way for a frost free feature. But this will not work for frost build up on the inside walls of the freezer. It would only melt the frost and then it would refreeze again.

Frost Freezers | Answered on Aug 31, 2015

If this is an automatic defrost or "no-frost" freezer and it has developed a lot of frost and ice, call a repairman. That should never happen.

But if it's a manual defrost model, follow this procedure.
1. Turn off the freezer. Then remove all the food and toss it into a picnic cooler to keep it frozen. (Some blue ice packs will help.)
2. Open the drain on the bottom of the freezer, and put the end of the hose from the drain (which most have) into a roasting pan to catch the water from the melted frost.
3. Leave the door open. If you have a small electric space heater, blow warm air into the freezer to speed up the melting process.
4. Don't scrape the ice -- you could puncture a cooling coil in some units, making the freezer useless.
5. In about 30 or 40 minutes (15 with the space heater) the ice will be melted.
6. Dry the interior with a towel, toss the food back in, turn the freezer on again, and you're done.

Frost Freezers | Answered on Jun 02, 2015

You can try the manufacturer:
Company: Ocean Electrical Appliances Co., Ltd
Address: Mashe Industrial Area , Guihe Road, Lishui Town, Nanhai
City: Foshan
Country: China
State/Province: Guangdong
Zip/Postal Code: 528200
Phone Number: (86 757) 81853704 (86 757) 81853706
Fax Number: (86 757) 81853702
Homepage Address:

But for more immediate response, try a local appliance dealer that handles that product.
Other than that, try the secondary market or used appliance dealers, they occasionally "part out" appliances.

Frost Freezers | Answered on Nov 30, 2014

Is your circulating fan working?
Sometimes they stick and need a shot of WD 40 and then work
it back and forth a little until it wants to take off again. Keep me informed
and PLEASE give a Thumbs Up for the effort. The Raz Shack

Frost Freezer... | Answered on Apr 21, 2010

not to worry the warm air gets in when you open door then it cools and makes a vacuum and sucks air in...thumbs up

Frost Freezer... | Answered on Aug 09, 2009

We had the same problem and discovered that the ice making device was "on" and we don't have it hooked up.  In the "on" position the pump begins to run but there is no water to pull so it sounds like breathing.  The ice making bar for us on our Jenn-Air is located near the ice trays and ours needs to be in the up position for off.  Hope this helps!

Frost Freezer... | Answered on Apr 22, 2009

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