Generac Electrical Supplies - Recent Questions, Troubleshooting & Support


i suspect you need a new controller. try asking here. read the rules before posting https://www.zillerstore.com/?forum=705132

Generac... | Answered on Dec 18, 2019


If you want to have a new diesel generator set in future, please visit the website for your reference: https://starlightgenerator.en.made-in-china.com/

Generac... | Answered on Dec 10, 2019


You can ask your supplier or check according to the maintenance manual.

Generac... | Answered on Nov 30, 2019


If you need to have a new diesel generator set in future, maybe you can contact sales@dieselgeneratortech.com. They are a manufacturer of diesel generator set for more than 43 years.

Generac... | Answered on Nov 05, 2019


If you need to have new diesel generator set, maybe you can contact sales@dieselgeneratortech.com

Generac... | Answered on Nov 05, 2019


I has this problem after performing Schedule A maintenance. Called Generac. They advise this a trip caused by removing the fuse before work to prevent engine start up, The fix is to turn unit in off position and then press ENTER key.

Generac 20 Kw... | Answered on Nov 01, 2019


Do you have maintenance manual? When you buy the generator, it must have manual. If the manual do not say about it, you are better to contact your supplier, then you tell details with them. Because different situation, will use different solutions. If you need to purchase new diesel generator set infuture, maybe you can visit : wwww.dieselgeneratortech.com, they have focused on high quality generator for 40 years. Or by email: sales@dieselgeneratortech.com.

Generac... | Answered on Oct 30, 2019


Check "F1" fuse.

If fuse is good, check voltage at battery.

With either utility power present or generating running, the voltage at the battery should be >13VDC. Any reading less than 12.7VDC is battery voltage and indicates a failed charging circuit.

Generac... | Answered on Oct 23, 2019


If it is new, you should contact the seller and/or manufacturer for warranty - before you attempt to service yourself. Follow their instructions to troubleshoot / diagnose

Generac... | Answered on Oct 21, 2019


Please ask your supplier, they can answer your question.
But if you need more support or learn more about diesel generator set, maybe you can visit website: www.dieselgeneratortech.com, or contact sales@dieselgeneratortech.com for inquiry

Generac... | Answered on Oct 19, 2019


More support at website: www.dieselgeneratortech.com

Generac 2000... | Answered on Oct 19, 2019


Model not found on Generac web site using model number or serial number.

Generac contact information on their web site to request assistance:

https://www.generac.com/service-support/contact-us/online-form

Generac... | Answered on Oct 14, 2019


I have a generator that did the same thing. It would start and then stop within a few seconds. The more expensive generators have an oil level safety switch to prevent the engine from burning up. There is usually a wire connecting to the switch on the outside of the engine near the oil fill hole. Remove this wire and try to start the generator. If it runs without a problem then it is the switch. You need to remove the switch and take it apart carefully and clean it. There is a small float inside the assembly. When the oil runs low the float allows the switch to short to ground which kills the spark to the spark plug. Hope that helps.

Bob Janelli

I’m happy to help further over the phone at https://www.6ya.com/expert/bob_62dfa2f81bb55288

Generac 13,000... | Answered on Oct 13, 2019


High qality diesel generator set website: www.dieselgeneratortech.com

Generac... | Answered on Oct 11, 2019


Diesel generator set faults solutions: www.dieselgeneratortech.com

Generac... | Answered on Sep 24, 2019


It is common to cut off the fuel supply by stopping the diesel engine to shut off the transmission of fuel or air. The method is to install the solenoid valve on the pipeline of oil or gas supply, and control the opening and closing of the solenoid valve by pressing the electric button. So the solenoid valve is out of control. It can't cut off the fuel and air.

More technology supports, suggest you to contact the Starlight manufacturer( diesel generator set), they supply Cummins, Volvo, Perkins generator and provide services supports, the email address: sherly@dieselgeneratortech.com.

Generac... | Answered on Sep 21, 2019


If you are interested in diesel generator, please contact sherly@dieselgeneratortech.com

Generac... | Answered on Sep 21, 2019

Not finding what you are looking for?
Generac Logo

596 questions posted

Ask a Question

Usually answered in minutes!

Top Generac Electrical Supplies Experts

Sheldon Dedek

Level 3 Expert

909 Answers

Bob Janelli

Level 1 Expert

26 Answers

JOHN LAPIER

Level 3 Expert

2595 Answers

Are you a Generac Electrical Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...